Max Moyer | Page 7

Desirea had very helpful going out of her way. She is knowledgeable n gives accurate information n takes the trouble in finding out if she does not know the answer. Her responses are always prompt. Desir knowledgeable n gives accurate information n takes the trouble in finding out if she does not know the answer. Her responses are always prompt. Desirea is genuinely a good person n an excellent sales associate. I would strongly recommend her to other clients. More

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Best BMW team in the DC, MD, VA area (and I've been to several). The ENTIRE experience at BMW Silver Spring was exceptional. My BMW experience started with Scott Sohn, Client Advisor/Sales at BMW Silver several). The ENTIRE experience at BMW Silver Spring was exceptional. My BMW experience started with Scott Sohn, Client Advisor/Sales at BMW Silver Spring. Scott was extremely courteous, knowledgeable, patient, and attentive with all of my questions. Most of our conversations took place outside of the dealership making it easier for me so I didn't have to drive in. I found Scott still answering my questions on his day off! Additionally, he helped me build a fantastic looking BMW X3M. Next I met with Sales Manager Max Moyer who was very helpful and assisted Scott and me with pricing my new vehicle to an amount I was comfortable with. Usually after agreeing to a car and price, you sign the paperwork and you're done. However, my wife and I had the privilege to work with Finance Manager, Gen Awanohara. Gen was another extremely knowledgeable and patient staff member. My wife and I had a lot of questions and Gen expertly answered everything as well as gave us tips on how best to finance our new BWM! We came out feeling comfortable with our financing decision. Finally, BMW Genius, Sheriff Akeju who expertly explained all of the ins and outs of our car was icing on the cake. There are a TON of features on the new 2022 BMW X3M that seemed daunting. Sheriff patiently explained everything from the instrument panel all the way through to the mobile app. There were no questions Sheriff couldn't answer. I left BWM Silver Spring with a lot more knowledge and confidence that I understood all of the bells and whistles of my new car. The entire team demonstrated that they have passion for the product they sell and the service they provide. I couldn't recommend a better BMW dealer. As mentioned, thanks to the entire team! More

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Joanna and Nate were super helpful and stayed late to help me get all set with my new X3! Great customer service. help me get all set with my new X3! Great customer service. More

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Nate was awesome! Polite, courteous, and knowledgeable. Great experience from start to finish! Thanks to all the team for getting it done! Great experience from start to finish! Thanks to all the team for getting it done! More

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Process was smooth. Great customer service from the sales rep to the sales manager all the way to the finance guru. Definitely recommend for any serious buyers. rep to the sales manager all the way to the finance guru. Definitely recommend for any serious buyers. More

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Kyle was incredibly helpful and knowledgeable, and successfully helped me navigate the purchase of a used 2016 X1. The finance manager, Gen, and sales manager, Max, were also fantastic and made th successfully helped me navigate the purchase of a used 2016 X1. The finance manager, Gen, and sales manager, Max, were also fantastic and made themselves available throughout the process. If you're interested in purchasing a BMW, I highly recommend visiting BMW of Silver Spring and working with Kyle. More

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I had a wonderful experience at BMW of Silver Spring! Nate did a wonderful job answering all of my questions and helping me get into my new car! I absolutely love it and couldn't have done it without hi Nate did a wonderful job answering all of my questions and helping me get into my new car! I absolutely love it and couldn't have done it without him! Highly recommend. More

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We had an outstanding experience with Harold Shelby and BMW of Silver Spring. When we arrived at the dealership Harold already had the three BMW models of interest lined up for quick test drive of all thre BMW of Silver Spring. When we arrived at the dealership Harold already had the three BMW models of interest lined up for quick test drive of all three in order to make an easy comparison. Harold demonstrated outstanding product knowledge and trustworthy demeanor. Subsequently we had a few questions about the model / car of interest and he quickly researched the issues and returned to us with an answer. Harold hustled and was proactive without undue sales aggressiveness. We consummated the transaction quickly and painlessly. While Harold deserves the bulk of the positive feedback, Max Moyer, sales manger, deserves mention as he also contributed to the best car buying experience. We will be buying our next car from Harold and BMW of Silver Spring. More

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We had previously had gone to a Mercedes, Audi and infinite dealerships and this one was by far the best both in terms of helpful employees, relaxed environment and great cars. infinite dealerships and this one was by far the best both in terms of helpful employees, relaxed environment and great cars. More

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I didn't expect to see additional 50 miles of mileage, while my car has been waiting in the service department for part delivery. I was told nobody will drive it without reason. I wish I knew it in advanc while my car has been waiting in the service department for part delivery. I was told nobody will drive it without reason. I wish I knew it in advance. More

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