May Shyne

Chevist was excellent! Patient and kind. Took his time to explain things well and help me have an excellent service experience when buying my new car. Thank you! Patient and kind. Took his time to explain things well and help me have an excellent service experience when buying my new car. Thank you! More

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This was BY FAR the BEST car purchasing experience I’ve ever had - and not just b/c I drove away in a Mercedes:-) Our salesman, Edward Moore, was incredible to work with- he took time to show me how every ever had - and not just b/c I drove away in a Mercedes:-) Our salesman, Edward Moore, was incredible to work with- he took time to show me how everything worked, which has definitely not happened when I’ve purchased other cars at other places. He helped me set everything up in the car and all the apps - which isn’t always intuitive in German cars. Not only did this slightly used certified-pre owned car have 4 brand new tires but they also included a brand new battery because it was going to need a new one fairly soon. They also gave me a great trade-in price for my VERY beat up old car. And the finance team was incredible too - I was prepared to use my own credit union to finance since those typically offer lower rates, but May Shyne worked her magic and found me a lower rate than I was expecting or prepared to pay. And the manager Jeff Moss was so helpful and attentive too! Everyone was truly so pleasant to work with, extremely honest, and so so so helpful (without ever being pushy). Everything about this experience was top notch and I will ALWAYS go back there for my future cars - and I’ll send all my friends and family there too!!! Thank you Edward Moore, Jeff Moss, May Shyne, and the entire Mercedes-Benz of Silver Spring team - it truly is THE dream team!!! More

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Mr Mitchell makes excellent seem like a habit graced with integrity and character! He is a blessing and a prayer combined! Thanks Mr Mitchell! integrity and character! He is a blessing and a prayer combined! Thanks Mr Mitchell! More

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This partnership began with a recommendation from JT at MB of Alexandria Julian was friendly professional and on top of everything else we needed. May from financing was a pleasure as well I would recommen MB of Alexandria Julian was friendly professional and on top of everything else we needed. May from financing was a pleasure as well I would recommend dealership to anyone they’ll take care of you. You won’t be disappointed!!! More

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Excellent Customer Service. Very friendly, positive , and kind staff members.I highly recommend this place. Very friendly, positive , and kind staff members.I highly recommend this place. More

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Chevist Mitchell and the entire MB team provided exceptional service. I’ve never had such a detailed presentation of a vehicle - Chevist was incredibly knowledgeable, patient and low-pressure. The r exceptional service. I’ve never had such a detailed presentation of a vehicle - Chevist was incredibly knowledgeable, patient and low-pressure. The rest of the team - from finance, to service - were also exceptional. More

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I don’t know how many people can say this, but MB of Silver Spring and Julian in particular have made the car buying experience a pleasure. Julian is professional, knowledgeable, and genuinely a great g Silver Spring and Julian in particular have made the car buying experience a pleasure. Julian is professional, knowledgeable, and genuinely a great guy. I ended up with not just a new vehicle, but also a new friend. More

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James was professional yet friendly and respectful. We were comfortably and felt right away that we were going to make a purchase as a result of talking to him. There was no pressure. We were comfortably and felt right away that we were going to make a purchase as a result of talking to him. There was no pressure. More

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I recently purchased a car and truly enjoyed the experience. The dealership made the process smooth, and my salesman was knowledgeable, attentive, and patient in answering all of my questions. I rea experience. The dealership made the process smooth, and my salesman was knowledgeable, attentive, and patient in answering all of my questions. I really appreciated the professionalism and the genuine effort to make sure I found the right vehicle. Thank you for making this such a positive and stress-free purchase! More

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Working with Chevist was outstanding. He listened to every detail and found a car best suited. I couldn’t be happier! He listened to every detail and found a car best suited. I couldn’t be happier! More

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