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Scot Shumway
Scot Shumway
Service Lane Manager
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
11 Reviews
11 Reviews
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11 Reviews of Scot Shumway
June 30, 2026
Scot is always pleasant and helpful, but really came through when my car developed an issue when driving home, last week. He went above and beyond to help. Thank you for understanding the circumstances through when my car developed an issue when driving home, last week. He went above and beyond to help. Thank you for understanding the circumstances of the day and relieving some of the stress, Scot More
by mark w
Other Employees Tagged: Robert Marr , Tom Rodkey (5 stars!)
May 30, 2026
Elio and Tom in service are excellent. Informative, professional, and caring. They are always there eith a smile when I have a concern. Informative, professional, and caring. They are always there eith a smile when I have a concern. More
by Speshal1
Other Employees Tagged: Elio Ayala, Keith Nichols, Dorit Figueroa, Marcelo Via, Jay Son, Tom Rodkey, Carlos Arias , Jim Elefantis, Mandy and Joe are true gems in service.
December 30, 2025
This is my second time buying from Cliff, and he’s made me feel right at home both times. He’s genuinely a pleasure to work with and made the whole process smooth and comfortable. Highly recommend working me feel right at home both times. He’s genuinely a pleasure to work with and made the whole process smooth and comfortable. Highly recommend working with him if you’re looking for a car! More
by dr.jameliaharris
Other Employees Tagged: May Shyne, Cliff Frazier, Juan Ayala
December 22, 2025
James is truly awesome and is an asset to the extended Mercedes Benz community. I’ve purchased two cars from him and look forward to continuing my work with James! Mercedes Benz community. I’ve purchased two cars from him and look forward to continuing my work with James! More
by JDA
Other Employees Tagged: Dorit Figueroa, James McDonald, Juan Easley
March 01, 2025
Mercedes of Silver Spring staff are knowledgeable professional courteous and patient. They have want it takes for a pleasant and professional experience. professional courteous and patient. They have want it takes for a pleasant and professional experience. More
by ms.chiquitalee
Other Employees Tagged: Dorit Figueroa, Carlos Arias, Chevist Mitchell, May Shyne
September 27, 2024
Excellent service and top quality wrk. Kept me advised of progress. Price was acceptable for work done Kept me advised of progress. Price was acceptable for work done More
by ChillyWillie
Other Employees Tagged: Elio Ayala, Juan Easley, Robert Marr, Juan Ayala, Greg Andre , Darrell Fenton, Jonas Hernandez, Scott McLaughlin, Steve Wyatt
January 19, 2024
Mile One Mercedes, especially the Sevice Department led by Tom Rodkey is second to none! by Tom Rodkey is second to none! More
by RLAdams1826
Other Employees Tagged: Elio Ayala, Juan Easley, Robert Marr, Juan Ayala, Greg Andre , Darrell Fenton, Jonas Hernandez, Scott McLaughlin, Steve Wyatt, Tom Rodkey
November 01, 2023
Thanks for the detailed service check-up. As I was about to hit the highway, I really wanted to make sure my vehicle was in the best shape possible. U ALL ROCK! Thanks again. As I was about to hit the highway, I really wanted to make sure my vehicle was in the best shape possible. U ALL ROCK! Thanks again. More
by Holmes
Other Employees Tagged: Tom Rodkey, Juan Easley
August 23, 2023
Juan Easley is the best advisor! Very welcoming and takes care of my car!! Thanks Juan! Very welcoming and takes care of my car!! Thanks Juan! More
by Klopez
Other Employees Tagged: Juan Easley
July 19, 2023
Outstanding service and personnel. Juan Easily is a stellar excellor!! He is a xxxxxxpro and the best customer service advisor at this location. Juan Easily is a stellar excellor!! He is a xxxxxxpro and the best customer service advisor at this location. More
by Manigaultd
Other Employees Tagged: Juan Easley
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