Megan Barham | Page 5

Good and fast service. Everything okay with the car. Room for improvement on how one can make the appointment, I ended up just showing up to see if they could take care of Everything okay with the car. Room for improvement on how one can make the appointment, I ended up just showing up to see if they could take care of the oil change which they did. More

by jorge.mayorga Verified Customer Verified Customer

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I've gone here for 5+ years. Overall, its been a mixed bag. Getting through their construction period was horrible. Now at least that part is done. But every single time I take Overall, its been a mixed bag. Getting through their construction period was horrible. Now at least that part is done. But every single time I take my 2021 vehicle in for oil change/tire rotation, they want to upsell me on all these "recommended" services. Every time. Usually totaling hundreds of dollars. Most recently, they said my serpentine belt could use replacing. (Not that it was worn or damaged, just because I was over 60K miles.) Now, a trusted local shop quoted me just shy of $200 for the job, using OEM belt (which they said was approx $40-45). This Hyundai service center? Quoted me $505.00 (and the belt itself was "approx $175)!!!!!!!!!!!!!! COME ON. Makes me wonder how many other times I blindly trusted their judgement and got ripped off. At least the employees are always nice and professional. More

by JenksHero Verified Customer Verified Customer

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If you have an appointment for oil change. It shouldn’t take more than one hour, not two or three hours. It shouldn’t take more than one hour, not two or three hours. More

by lynn.novak1 Verified Customer Verified Customer

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The staff completed the solution to my rattles successfully and thoroughly. They were very patient with me and were great about listeners. I believe they went out of their way to be sure I was h successfully and thoroughly. They were very patient with me and were great about listeners. I believe they went out of their way to be sure I was happy. I know have a go to place for both of our 2023 Hyundai cars. THANK YOU ! More

by williamkrisner6 Verified Customer Verified Customer

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This dealership is incredibly professional and helpful. Every employee I interacted with was friendly, knowledgeable, and went out of their way to assist. Every employee I interacted with was friendly, knowledgeable, and went out of their way to assist. More

by TROWBRIDGE_24 Verified Customer Verified Customer

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The dealership is lovely- when we arrived they could not find our paperwork- it was a normal misplaced papers even - the person was concert but young and distracted - he found the papers after some searchin find our paperwork- it was a normal misplaced papers even - the person was concert but young and distracted - he found the papers after some searching but I was surprised that it took more than one person to recognize we needed help until. a WOMAN took charge and started the ball rolling - not sure men are up to the task - they found our papers and a tepid apology was delivered - Women were in charge - men seemed lacking Richard Phillips More

by realphillips100 Verified Customer Verified Customer

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They offered a bit one get one on oil change. I came in the same day and they told me I did not qualify for that car. I then brought in my other car and was told I did not qualify for it on that I came in the same day and they told me I did not qualify for that car. I then brought in my other car and was told I did not qualify for it on that car either. They said if I bring back the first car next time I could do a buy one get one oil change on it. Seems very much like a bait and switch to me. More

by SAGERLORENZ Verified Customer Verified Customer

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They do not listen to their customers. I brought my car in for an oil change, then had to bring it back for one specific reason. They told me I needed extra work on the car totaling almost I brought my car in for an oil change, then had to bring it back for one specific reason. They told me I needed extra work on the car totaling almost $6000, and the original problem persists. Every time I take my car here for an oil change i have to take it back to get it fixed. More

by RICK_BROYLES Verified Customer Verified Customer

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They were very friendly, informative,and professional with the service provided on my Hyundai.I was very pleased with my visit. with the service provided on my Hyundai.I was very pleased with my visit. More

by J Taylor Verified Customer Verified Customer

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Nice waiting room, a bit slow though for just an oil change but it was a busy day change but it was a busy day More

by ftgdav Verified Customer Verified Customer

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