Meghan Smiley | Page 2

The service department is always efficient and professional. Super easy to work with and do a great job. professional. Super easy to work with and do a great job. More

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It’s actually pleasurable to get my car/truck worked on at Serra. Everyone is helpful, nice, and cheerful. The waiting room is also comfortable. at Serra. Everyone is helpful, nice, and cheerful. The waiting room is also comfortable. More

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Prompt, courteous professional service! The service manager is the consumate professional and answered all questions and let me know of additional services which U greatly appreciated! The service manager is the consumate professional and answered all questions and let me know of additional services which U greatly appreciated! More

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The welcome was friendly and receptive. Issues with my vehicle and service recommendations were explained clearly, including their estimated labor and cost. Issues with my vehicle and service recommendations were explained clearly, including their estimated labor and cost. More

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I purchased my vehicle in Decatur although I live in Madison. I called about service information. I spoke with Latonya. She was so friendly and helpful I decided to have my vehicle serviced at Serra Toy Madison. I called about service information. I spoke with Latonya. She was so friendly and helpful I decided to have my vehicle serviced at Serra Toyota even though there is another Toyota dealership closer to where I live. It was worth the drive. More

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I had an issue after leaving the service department. I was an hour away and Brian helped me get to another dealership to get it resolved quickly. It was a Friday and he followed up on Monday to confirm I was an hour away and Brian helped me get to another dealership to get it resolved quickly. It was a Friday and he followed up on Monday to confirm with the other dealership and myself if it had been resolved. I appreciate such attention to my problem. More

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I used to dread going to any dealership. Bit I am glad that I walked in the door of Serra Toyota. I bought my car there 3 years ago and have had it in for services a few times, and not once Bit I am glad that I walked in the door of Serra Toyota. I bought my car there 3 years ago and have had it in for services a few times, and not once have I had a bad experience. The people have always been friendly, knowledgeable and professional. I appreciate them greatly and would recommend Serra Toyota to anybody seeking a new vehicle. And I really love my car as well! More

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The service team is very professional. They did a great job and very informative, they really know what they’re doing and they helped a lot. Thank you. They did a great job and very informative, they really know what they’re doing and they helped a lot. Thank you. More

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Serra seems to always be ready when I arrive. There is lot going on but someone is there to at least tell me what’s going on. Everyone is very nice and helpful. I appreciated the feedback upon ge There is lot going on but someone is there to at least tell me what’s going on. Everyone is very nice and helpful. I appreciated the feedback upon getting my vehicle returned to me too! That was very helpful. Also there is a lot in the owners manual that you have dig into to understand and know how certain things work. More

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I feel like every service has been great quality work and honest. I never feel like services nor products are pushed on you. Everyone is always professional, honest and kind. honest. I never feel like services nor products are pushed on you. Everyone is always professional, honest and kind. More

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