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Melissa Arnold

Overview Reviews (60) Inventory (239)

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Melissa Arnold

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Melissa Arnold | Page 4

Sales Representative

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9

60 Reviews

Overview Reviews (60) Inventory (239)

Dealership Experience

3 yrs, 7 mos

4.9

60 Reviews

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60 Reviews of Melissa Arnold

December 22, 2023

Dealership Rating

Employee Rating

Everything was wonderful and now that I am trying to get information on when the back ordered parts will be received (I took the car knowing the parts were on back order) I’m getting the run around and sale information on when the back ordered parts will be received (I took the car knowing the parts were on back order) I’m getting the run around and salesperson could care less. We and our family have bought many cars here. I’m very disappointed. More

by PDENNIS689

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Dec 27, 2023 -

Lester Glenn Subaru responded

Hi PDENNIS689, We're sorry to hear about your disappointment and the challenges you're facing with getting information on the back-ordered parts. This is not the experience we aim to provide, and we sincerely apologize for any inconvenience. We value your loyalty, and we would like to address your concerns promptly. Our sales manager Jonathan has reached out to you several times to discuss this issue, and we hope to resolve it as soon as possible. We appreciate your feedback and the opportunity to improve your experience. Happy Driving, The Lester Glenn Subaru Team

December 12, 2023

Dealership Rating

Employee Rating

It was the nicest dealership I’ve ever had to deal with. No one pressured you. They were honestly truly there just to help you with your decisions if you wanted their advice, but did not try to Manipulate o No one pressured you. They were honestly truly there just to help you with your decisions if you wanted their advice, but did not try to Manipulate or pressure you. More

by mmotuz1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Patrick Piro, Cody Monica

Helpful 0

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Dec 13, 2023 -

Lester Glenn Subaru responded

Hi mmotuz1, Thank you for your kind words! We're thrilled to hear that your experience with us was the nicest dealership experience you've had! Providing a pressure-free environment and offering genuine assistance are our priorities! If there's anything more you'd like to share or if you have any questions in the future, feel free to reach out! We appreciate your feedback and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

November 21, 2023

Dealership Rating

Employee Rating

Ron Giordano was a great salesman. Very informative,helpful, courteous no pressure. We enjoyed our experience with him & would highly recommend him to others. Very informative,helpful, courteous no pressure. We enjoyed our experience with him & would highly recommend him to others. More

by DHOLEY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ronald Giordano, Salvatore Falcone, Brandon Grace

Helpful 0

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Nov 22, 2023 -

Lester Glenn Subaru responded

Hi DHOLEY, Thank you for your positive feedback about Ron! We're delighted to hear that he was a great salesman—informative, helpful, courteous, and no pressure. Your recommendation means a lot to us, and we appreciate your kind words. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

November 15, 2023

Dealership Rating

Employee Rating

The dealership experience was pleasant and the price was fair. Salesman was professional and couteous. fair. Salesman was professional and couteous. More

by JDEMARIE2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Bellotti, Patrick Piro, Lindsey Mulrain, Sean Hefner , Jonathan Redwood

Helpful 0

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Nov 16, 2023 -

Lester Glenn Subaru responded

Hi JDEMARIE2, Thank you for your positive feedback! We're delighted to hear that your dealership experience was pleasant and that you found the price fair. Professionalism and courtesy are values we prioritize in our team, and we're glad your salesman demonstrated these qualities! If there's anything more you'd like to share or if you have further questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Nov 17, 2023 -

JDEMARIE2 responded

Good job all around

November 08, 2023

Dealership Rating

Employee Rating

Lester Glenn dealership is neat an clean, employees were all nice and courteous. Francis is a great team player and is a great asset. The coffee and popcorn were great too. all nice and courteous. Francis is a great team player and is a great asset. The coffee and popcorn were great too. More

by gks7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Mulrain, Mario Markou, Alicia Nash, Francis Pearson , Jonathan Redwood

Helpful 0

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Nov 09, 2023 -

Lester Glenn Subaru responded

Hi gks7, Thank you for your kind words about our dealership and the team, especially Francis! We're delighted to hear that our dealership is neat and clean, and our team was nice and courteous! Your feedback is important to us, and we're here to ensure your automotive journey is excellent. If you ever have more to share or need further assistance, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

November 04, 2023

Dealership Rating

Employee Rating

They made it very easy to buy a car. No hard sell made by seller. No hard sell made by seller. More

by n.watson35

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Helpful 0

Report | Print

Nov 06, 2023 -

Lester Glenn Subaru responded

Hi n.watson35, We're delighted to hear that your car-buying experience was made easy and that there was no hard sell from the seller! Your satisfaction is important to us, and we appreciate your feedback. If you ever have more to share or need further assistance in the future, please don't hesitate to reach out. We're here to provide you with an exceptional automotive experience! Happy Driving, The Lester Glenn Subaru Team

October 13, 2023

Dealership Rating

Employee Rating

I was thrilled with my experience. Melissa is knowledgeable, professional, ,patient, and most of all not pushy. A fairly quick process compared to my other experiences buying a car. Melissa is knowledgeable, professional, ,patient, and most of all not pushy. A fairly quick process compared to my other experiences buying a car. More

by LESLIEJVAIL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Mulrain

Helpful 0

Report | Print

Oct 16, 2023 -

Lester Glenn Subaru responded

Hey LESLIEJVAIL, We're thrilled to hear that you had a thrilling experience with us! It's wonderful to hear that Melissa provided you with knowledgeable, professional, and patient service without being pushy! If you ever need further assistance or have more questions, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

September 11, 2023

Dealership Rating

Employee Rating

She’s knowledgeable, attentive and a professional. Answered a multitude of questions I had and was very helpful showing me the interior details. As stress-free as possible for making a major purchase! Answered a multitude of questions I had and was very helpful showing me the interior details. As stress-free as possible for making a major purchase! More

by ROSEMARIESCARDINO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Mulrain

Helpful 0

Report | Print

Sep 12, 2023 -

Lester Glenn Subaru responded

Hi ROSEMARIESCARDINO, Thank you for sharing your feedback! We're delighted to hear that you found our team knowledgeable, attentive, and professional. Making a major purchase should indeed be as stress-free as possible, and we're glad we could provide you with a seamless experience. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

August 31, 2023

Dealership Rating

Employee Rating

They're always ready for me if I need something I've called and I've gotten answers to Questions right away.everyone there is extremely helpful in friendly especially Cathy. called and I've gotten answers to Questions right away.everyone there is extremely helpful in friendly especially Cathy. More

by christie8430

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ronald Giordano, Alicia Nash, Kerry Monica, Jr.

Helpful 0

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Aug 31, 2023 -

Lester Glenn Subaru responded

Hey Christie8430, We appreciate your positive feedback! It's wonderful to hear that our team is always ready to assist you and provide prompt answers to your questions. We're glad that Cathy and everyone on our team have been extremely helpful and friendly. If you ever have more questions or need assistance in the future, feel free to get in touch. Happy Driving, The Lester Glenn Subaru Team

August 28, 2023

Dealership Rating

Employee Rating

It is evident that Seth loves his job and has confidence in his product. Buying a car becomes a pleasant experience with Seth. I would highly recommend seeking him out if you are going to purchase a Subaru. in his product. Buying a car becomes a pleasant experience with Seth. I would highly recommend seeking him out if you are going to purchase a Subaru. Thanks Seth More

by Ljunger53

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Seth Leifer , Jonathan Redwood

Helpful 0

Report | Print

Aug 28, 2023 -

Lester Glenn Subaru responded

Hi Ljunger53, Thank you for sharing your wonderful experience with Seth! We're thrilled to hear that he made your car-buying journey a pleasant one! We're grateful for your recommendation and trust in our dealership. If you ever need anything or have any questions in the future, please don't hesitate to reach out. Enjoy your new car, and we hope to have the opportunity to assist you again in the future! Happy driving, The Lester Glenn Subaru Team

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