Melissa Gibson | Page 15

Melissa was great in my last service visit. She responded promptly to my inquiry about the status of the service effort and followed up to make sure my service was completed on time and with s She responded promptly to my inquiry about the status of the service effort and followed up to make sure my service was completed on time and with sufficient notice to retrieve the vehicle. More

by MOYER0 Verified Customer Verified Customer

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Very good service not pushy looking forward to do business again with them thank you. business again with them thank you. More

by MR.ALEXIS.RAMOS Verified Customer Verified Customer

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Very disappointing No I just bought the car this year and had to pay for service I expected to be covered by cpo warranty. I feel ripped off! I regret buying the interior/leather protection plan and want my had to pay for service I expected to be covered by cpo warranty. I feel ripped off! I regret buying the interior/leather protection plan and want my money back for that! I always had very positive experiences with Otto's but now I feel gouged. This service should have been covered when I purchased the car very recently. More

by tjshopa Verified Customer Verified Customer

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I moved from BMW Devon to West Chester. I will say, it is worth it I will say, it is worth it More

by Naresh Koneru Verified Customer Verified Customer

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The employees that I came in contact with were on task and friendly. This dealership is very well run. and friendly. This dealership is very well run. More

by DPOT34 Verified Customer Verified Customer

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Had very good experience since the time I dropped of my car to pick up car to pick up More

by VENKATAS73 Verified Customer Verified Customer

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My 3rd car from Justice. Low pressure and great experience. Very knowledgeable, good prices and have my interest in mind. Low pressure and great experience. Very knowledgeable, good prices and have my interest in mind. More

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The staff is always friendly and efficient. The service department is reliable and does good.. The service department is reliable and does good.. More

by Tbd Verified Customer Verified Customer

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The service department at Otto’s BMW is always great. Melissa, their service advisor kept us up to date on timing and it was nice to receive the video from the service technician after their inspection. Melissa, their service advisor kept us up to date on timing and it was nice to receive the video from the service technician after their inspection. More

by thorn2000 Verified Customer Verified Customer

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Melissa was great. Very responsive and attentive. She helped us with our recent issue. Was able to get everything needed for warranty coverage for our 750i. Very responsive and attentive. She helped us with our recent issue. Was able to get everything needed for warranty coverage for our 750i. More

by varkeyj1976 Verified Customer Verified Customer

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