Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 16

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
404 Reviews
4.8

404 Reviews

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404 Reviews of Melissa Gibson

September 04, 2025

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Employee Rating

Professional , pleasant , and informative, a joy to deal with. Process was communicated, and updates provided , really was a seamless, no hassle experience. More

by 53ASUMMERS
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Service Communication
Recommend Dealer
Yes

September 04, 2025

Dealership Rating
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Melissa is a great listener. She heard my thoughts as we started our appointment, and then she executer hew duties that reflected my desires. Just perfect!! More

by TLADWEBB
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Recommend Dealer
Yes

September 04, 2025

Dealership Rating
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Very clean, broadly staffed, friendly, generally all one could ask for in a dealership. Thank you More

by JON.PRO
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Recommend Dealer
Yes

September 03, 2025

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Employee Rating

The service was professional, efficient, and reliable. Staff ensured smooth maintenance with excellent customer support throughout. More

by Dev
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Service Time
Service Communication
Recommend Dealer
Yes

August 29, 2025

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I had an excellent experience with the BMW West Chester PA service department. I brought my car in for a diagnostic, and the team was very professional and thorough. They not only addressed the issue I cam More

by Brenda Romeus
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Recommend Dealer
Yes

August 28, 2025

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Employee Rating

Melissa is responsive and really listens to help resolve any service situation. The mechanics are also very skilled. More

by JANET.RODDEN
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Recommend Dealer
Yes

August 26, 2025

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Melissa always tries very hard and consistently to be sure that she provides excellent service. I like interacting with her. More

by AJHRILEY
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Recommend Dealer
Yes

August 24, 2025

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Employee Rating

Came in for a diagnosis and they did a complementary full check on the car. Although I was not going through their services at the time, they showed a full level of professionalism and great service More

by Mar
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Recommend Dealer
Yes

August 17, 2025

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Employee Rating

Melissa made my service visit stress free. She offered me water when I arrived, quickly got me a loaner and was very understanding even when I returned it late. She was patient, answered all m More

by timur.bagirov
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dan Stangl

August 17, 2025

Dealership Rating
Employee Rating

Plenty of contact and interaction Pleasant and professional Very thorough communication and prices were detailed More

by cfftoinc
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Trego

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