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89 Reviews
Write a Review89 Reviews of Melissa Lang
February 26, 2021
Great experience with purchasing my first truck.... Everyone was very kind and extremely helpful.... I would definitely recommend to anyone looking to purchase a new vehicle! Thanks GP Ford!! Everyone was very kind and extremely helpful.... I would definitely recommend to anyone looking to purchase a new vehicle! Thanks GP Ford!! More
Other Employees Tagged: Jackie Mercer, John Huey
January 26, 2021
Unfortunately the worst dealership I have ever dealt with, if I were to list all the issues I would write a book. They did not used my approval letter with BoFA, they financed with another bank without with, if I were to list all the issues I would write a book. They did not used my approval letter with BoFA, they financed with another bank without my knowledge, they did not explain what happened, they do not treat me with respect, I paid almost $2000 in an extended warranty with Ford and today I found out that the guarantee does not exist. They know they made a mistake and just transfer you, they don’t say sorry or try to solve the problem, even if you have all the receipts and documents, the store's General Manager doesn't exist, the finance department doesn't respect you. Be careful with this location. Read all comments before. More
January 22, 2021
Very friendly attitude very conscientious and nice people work here, Everyone I work with was Johnny on the spot and help me get through this as painless as possible would recommend this to other people to c work here, Everyone I work with was Johnny on the spot and help me get through this as painless as possible would recommend this to other people to come and look at what they got very helpful organization More
Other Employees Tagged: Ricardo Pinilla
October 04, 2020
Dee was a great help. I told her what I wanted and she made it happen. I will definitely be back to see her again, and will recommend her to anyone I know. made it happen. I will definitely be back to see her again, and will recommend her to anyone I know. More
Other Employees Tagged: Dee Beeg
September 24, 2020
Awesome experience. Very people friendly and knowledgeable about the cars. I really love my great experience. I will recommend to others. I will not shop anywhere else knowledgeable about the cars. I really love my great experience. I will recommend to others. I will not shop anywhere else More
Other Employees Tagged: Jose Arellano, Dee Beeg
August 04, 2020
Overall a great experience. Only issue was $500 military discount. Cruz stated only eligible for Active Duty. Not true! Needs to be offered and applied immediately to all eligible members. discount. Cruz stated only eligible for Active Duty. Not true! Needs to be offered and applied immediately to all eligible members. More
Other Employees Tagged: Josue Cruz, John Huey
July 30, 2020
Dee and all the staff were very professional and did a great job! I would recommend using Grand Prairie Ford again! Thanks for working so hard great job! I would recommend using Grand Prairie Ford again! Thanks for working so hard More
Other Employees Tagged: Dee Beeg, Robert Fugate
July 29, 2020
Jose Carlos Cervantes great cars sells man got us in and out but made sure we were happy with what we got. Brought us out the options we had picked out had them ready to get test drive. Couldn’t have gone a out but made sure we were happy with what we got. Brought us out the options we had picked out had them ready to get test drive. Couldn’t have gone any better. More
Other Employees Tagged: Jose Carlos Cervantes
July 03, 2020
The folks at Grand Prairie ford made it easy to buy a new car, they were friendly and helpful. Jackie Mercer was very friendly and proactive throughout my search for a new car. car, they were friendly and helpful. Jackie Mercer was very friendly and proactive throughout my search for a new car. More
Other Employees Tagged: Jackie Mercer, Brandon Flem
July 02, 2020
Great dealership with great people. They did most of my deal over the phone so I didnt have to wait and also picked me up because my car was totaled and I had no way of getting there. deal over the phone so I didnt have to wait and also picked me up because my car was totaled and I had no way of getting there. More
Other Employees Tagged: Brett Benson , Dee Beeg