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Melissa Lang
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89 Reviews
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English
89 Reviews
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89 Reviews of Melissa Lang
June 27, 2020
Grand Prairie Ford Rocks! Explorer #2 thanks to Jackie Mercer who is outstanding and a pleasure to do business with. Hope he's around for #3. Mercer who is outstanding and a pleasure to do business with. Hope he's around for #3. More
by Spencem2
Other Employees Tagged: Jackie Mercer
Helpful 
June 19, 2020
Carlos was great they had the perfect car for us. Carlos made sure we were well taken care. I highly recommend Carlos to anybody looking for a car We will definitely be back in the future Carlos made sure we were well taken care. I highly recommend Carlos to anybody looking for a car We will definitely be back in the future More
by Ramccoy
Other Employees Tagged: Jose Arellano, Jose Carlos Cervantes
June 17, 2020
Melissa was really helpful, she gave the best customer service and with any finance question she answered it thoroughly. She also gave me all the options so i could pick what’s best for me service and with any finance question she answered it thoroughly. She also gave me all the options so i could pick what’s best for me More
by Scottie
June 16, 2020
I told Jose what my terms were going to be if we were going to get a deal done..and he made it happen without all the gimmicks and hastle of back and forth. This was my 8th or so purchase from GP Ford a going to get a deal done..and he made it happen without all the gimmicks and hastle of back and forth. This was my 8th or so purchase from GP Ford and he was by far the best salesperson I've dealt with More
by servin462
Other Employees Tagged: Jose Carlos Cervantes
June 04, 2020
Poor customer service and professionalism After finding several 2017 Ford Escape Titanium vehicles online to look at, we verified they were still on the lot and traveled 65 miles to try them o After finding several 2017 Ford Escape Titanium vehicles online to look at, we verified they were still on the lot and traveled 65 miles to try them out. We spent a total amount of 4 hours on the lot after finding the one we were ready to purchase, worked out the final cost and warranty/service details (we were paying cash), we were all set. Then we found out the vehicle only had key which was going to cost extra so we renegotiated a fair price. We were told we'd get a 2 year service warranty valid in our hometown of Granbury, Texas for oil changes, initial inspections and tire rotations. During the finance contract option, we were told the service could only be done complimentary at their dealership which is too far away. After this setback, the sales manager, Jason, came in with a little high pressure tactics of stating the service provided was complimentary only at this dealership and was unwilling to provide any compensation or other service. Jason was a little indifferent, rude and not doing much to make a sale happen. So it didn't happen. I warn all customers that a $3000 package was provided in the original offer that was un-necessary and just frills for lining pockets with profit that wasn't needed. I personally feel that smart car buyers aren't welcome here as they want predatory loans at 25% and cash deals don't give them profit. Good luck to all and thanks for your time Reese. More
by Arturo
Other Employees Tagged: Reese (salesperson), Jason ( sales manager)
May 16, 2020
Best price I could find..! Very friendly and professional staff, loved the place. Brenda helped me out so much on buying mu first vehicle really appreciate the Help. Excellent customer service. staff, loved the place. Brenda helped me out so much on buying mu first vehicle really appreciate the Help. Excellent customer service. More
by Espitiajas789
May 06, 2020
My husband and I are so happy with our purchase and the service we received at Grand Prairie Ford! We love our car! I'm sure we will be back for any future car shopping. service we received at Grand Prairie Ford! We love our car! I'm sure we will be back for any future car shopping. More
by shelbyh
Other Employees Tagged: Brenda Rosas
April 26, 2020
Wonderful experience! Jackie is one of a kind! Everyone at Grand Prairie Ford was very welcoming, professional and friendly! We enjoyed doing business with Jackie! at Grand Prairie Ford was very welcoming, professional and friendly! We enjoyed doing business with Jackie! More
by Deana
Other Employees Tagged: Jackie Mercer, Lawrence Sedillo, Brett Benson
April 07, 2020
Jackie was absolutely fantastic and got us in and out fast! Worked with us and understood our needs! Highly recommend him and will come back!! fast! Worked with us and understood our needs! Highly recommend him and will come back!! More
by lexus_stuteville
Other Employees Tagged: Jackie Mercer, Lawrence Sedillo , Jose Arellano, Robert Fugate, Melissa Gorostieta
March 26, 2020
I just purchased a 2020 Ford Ranger from Grand Prairie Ford. I was assisted by two outstanding salespersons Savannah and Ron. Thank you guys for the hard work you guys put in to get me in my new truck. It Ford. I was assisted by two outstanding salespersons Savannah and Ron. Thank you guys for the hard work you guys put in to get me in my new truck. It was a long time coming and something I was needing in a bad way. The service I received was outstanding even in amidst the chaos of Covid 19. Thank you guys for your hard work. More
by flintlock64
Other Employees Tagged: Elsa Parada, Ron Smith, Savannah Wolters
