Melissa Larios
Melissa Larios at Toyota of Lancaster

Melissa Larios | Page 35

Due Bill/ Rental Clerk

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
367 Reviews
4.8

367 Reviews

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367 Reviews of Melissa Larios

April 08, 2020

Dealership Rating
Employee Rating

Due to COVID 19 ,there was no wait time. The clerk who helped me was professional and wore gloves during my interaction with her. I will continue to have my vehicle serviced at this location. More

by rnstephe
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Kiara Santos , Edwin Perez, Stephanie Santiago

April 07, 2020

Dealership Rating
Employee Rating

Dealership Service The service department is extremely efficient and responsive. I have bought several cars from this dealership and have never been disappointed. Cost More

by BIGSKYDSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston , Teresa Caso, Max Ciotti, Joe Garrido, Joey Gonzales, Joel Gonzalez

March 31, 2020

Dealership Rating
Employee Rating

Toyota of Lancaster is an awesome place to get your vehicle worked on. I service all of my vehicles with Toyota of Lancaster. Their sales staff is professional and friendly. All staff members are great More

by Happy Customer
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Erick Bravo , Max Ciotti, Joey Gonzales, Tom Grabbit, Ramon Lozano, Stephanie Santiago, Geoff Yeager

March 28, 2020

Dealership Rating
Employee Rating

Very pleased with my experience today. Melissa kept me updated throughout the entire appointment. Went over my service report and scheduled my next appointment Thank you More

by FERNANDOCARRANZAJR
Recommend Dealer
Yes

March 28, 2020

Dealership Rating
Employee Rating

well done. well done! I walked in on that day. My toyota CHR just need oil change and routine check up. I was amaze and very happy that my car was ready in a More

by FILOMM5599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Mejia, Eddie Gonzalez , Edgar Monico

February 21, 2020

Dealership Rating
Employee Rating

Dealership is wonderful. I love how they are able to take care of my oil changes. It is confident having the van dip and pick me up. More

by EVANDOOLING
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos , Joey Gonzales, Tom Grabbit, Jose Martinez, Michael Santamaria, Stephanie Santiago, Chanin Yescas

January 23, 2020

Dealership Rating

5,000 mile service Quick and painless, and free under my new car agreement. I was actually closer to 7,000 miles and the service employee scheduled me to get my next ser More

by EMILY.S.RUIZ21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 17, 2020

Dealership Rating
Employee Rating

My whole family loves Toyota. The customer service is always great, the wait time is never very long, and I know that I don’t have to ever worry about my car because the people at Toyota will always take More

by THINKPINK1111
Recommend Dealer
Yes

Other Employees Tagged: Kelly Adcock, Joseph Boghos , Joel Gonzalez

January 14, 2020

Dealership Rating
Employee Rating

Took to long for The service.the staff was not friendly.i like the service before this new changes.weird set up.not happy at all More

by GUANACONELSON
Recommend Dealer
No

Other Employees Tagged: Kiara Santos

Jan 15, 2020

Toyota of Lancaster responded

Hi GUANACONELSON, Thank you for speaking with us this afternoon. Our customer's perspective is essential. We understand that change is hard. We have made some significant changes in our service department to streamline our process, and we know that customers need to get used to a new system along with a different floorplan. We thank you for your input and look forward to seeing you at your next visit. Toyota of Lancaster

January 10, 2020

Dealership Rating
Employee Rating

excellect service I did not have a schedule time to come in however the wait was not long at all very good experience with the service advisor she explain everything t More

by LILSASSEY2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Kiara Santos , Stephanie Santiago, Chanin Yescas

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