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Melissa Larios
Melissa Larios | Page 34
Due Bill/ Rental Clerk
Toyota of Lancaster
43301 12th St West
Lancaster, CA 93534
367 Reviews
367 Reviews
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367 Reviews of Melissa Larios
October 13, 2020
Staff is absolutely great! Very friendly, informative, and professional. I have worked with Melissa for a few of my visits and she has been wonderful. Very patient, understanding and kind. Kiara was great and professional. I have worked with Melissa for a few of my visits and she has been wonderful. Very patient, understanding and kind. Kiara was great on my last visit as well. More
by Toyotagirl
Verified CustomerOther Employees Tagged: Kiara Santos
September 08, 2020
I just had to replace my battery. The service advisor told me that it was still good or in the green. I was stranded and had to get my car jumpstarted multiple times to get home. I believe that the techn told me that it was still good or in the green. I was stranded and had to get my car jumpstarted multiple times to get home. I believe that the technicians are just checking off on checklist without actually doing the work. This is the second time that something like this happened. I rely on the Toyota dealership to be honest and to perform their job at an acceptable level. I should not have to go back and check everything to make sure that the job was performed properly. I do not recall which employees helped me, so I marked a random one, but if this is going on then everyone is responsible including managers. More
by EJUAREZ35
August 23, 2020
The only person I spoke to was Melissa. It is always a pleasure to come in contact with someone who know about great customer service. Great communication, and made me feel good to speak to her. I had a v pleasure to come in contact with someone who know about great customer service. Great communication, and made me feel good to speak to her. I had a very early appt. and with the pandemic happening. It was a great experience. Thanks Melissa. More
by Honey60
August 22, 2020
Melissa took care of our unscheduled service visit with professional and courteous care. I appreciated the clear polite communication that is so often missing from today’s businesses. This interaction is e professional and courteous care. I appreciated the clear polite communication that is so often missing from today’s businesses. This interaction is enough to earn my business again and again. Toyota of Lancaster, learn the employees that add value to your dealership and please keep those people. I’ll keep coming in with service like that. More
by Wil745!
June 05, 2020
They did a fantastic job, I had a lot of work done and it was a very reasonable price. My truck runs like new again, thank you so much! was a very reasonable price. My truck runs like new again, thank you so much! More
by TGRABBIT93
Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo , Tom Grabbit, Ramon Lozano, Michael Santamaria, Stephanie Santiago, Chanin Yescas
May 12, 2020
So friendly and accurate costumer service from the perdón that receive my vehicle until the person that inform the process and give me the vehicle back that receive my vehicle until the person that inform the process and give me the vehicle back More
by EVERTOLAZZI1065
Other Employees Tagged: Stephanie Santiago
May 10, 2020
It was a very easy quick experience, everyone seemed nice and liked their job. Keep up the great work, and keep the employees happy like they seem now today. and liked their job. Keep up the great work, and keep the employees happy like they seem now today. More
by TGRABBIT93
Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo , Jose Martinez, Michael Santamaria, Stephanie Santiago, Chanin Yescas
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