Melissa Larios | Page 36

Professional, Quick and Competent I arrived early for my appointed time and they took my car, I was in and out within a half hour. They explained everything that needed to be done and I arrived early for my appointed time and they took my car, I was in and out within a half hour. They explained everything that needed to be done and didn’t do services that were not necessary. I come from the old school where oil changes were done every 3-5k, I assumed I would need an oil change. They explained that with the new synthetic oils it’s only necessary every 10k, even with it being a new vehicle. They did check the oil and level but it was good so they didn’t have to do a change this time. I am glad they didn’t just sell it because they could. I have been going to Toyota of Lancaster for over 10 years now and I’ve always felt that I was treated fairly. More

by SKOHKONEN Verified Customer Verified Customer

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Quick and essy. People there are awesome. Thwy are friendly and always make sure im ok. Always talk about my day or in this case the snow since it was snowing friendly and always make sure im ok. Always talk about my day or in this case the snow since it was snowing More

by JAL7910 Verified Customer Verified Customer

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Service Visit Great service ,everyone did a perfect job. My new Camry runs tip top and I "am getting over 33 mpg. Tom, the service manager, always has his departm Great service ,everyone did a perfect job. My new Camry runs tip top and I "am getting over 33 mpg. Tom, the service manager, always has his department running efficiently and services your car within the time frame promised. Melissa Larios was a great help and gave me Five Star treatment. More

by WILL348FERRARI Verified Customer Verified Customer

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Very good The people were very friendly and helpful, they got me in and out as quickly as possible. I definitely recommend them if you need your car fixed. The people were very friendly and helpful, they got me in and out as quickly as possible. I definitely recommend them if you need your car fixed. More

by skeetersk8s Verified Customer Verified Customer

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fast and efficent very friendly staff. Counter girl Mellisa larios took very good care of me during my stay. Went over all the details and even came and got me when my very friendly staff. Counter girl Mellisa larios took very good care of me during my stay. Went over all the details and even came and got me when my car was done More

by GRANDPA1997 Verified Customer Verified Customer

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Excellent service. Melissa was the service person that took care of me, gave me update as what needed to be done besides the change oil and car rotation. In spite of the Melissa was the service person that took care of me, gave me update as what needed to be done besides the change oil and car rotation. In spite of their very schedule ( I didn’t have appointment), she made time to call. Greatly appreciated. Thank you very much. More

by BEBOTSILVER Verified Customer Verified Customer

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Great customer service The agent was friendly and professional. She kept me informed of status of my vehicle. Service was done quickly too and within the time quoted. The agent was friendly and professional. She kept me informed of status of my vehicle. Service was done quickly too and within the time quoted. More

by HIS66GTO Verified Customer Verified Customer

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Excellent Customer Service I’ve not completed a survey yet, the customer service I’ve received that past 5 visits has been excellent every time. The reps have been patient answ I’ve not completed a survey yet, the customer service I’ve received that past 5 visits has been excellent every time. The reps have been patient answering all my questions and concerns about my vehicle. I ask questions every which way until I get a satisfactory answer to my mind and the reps were very patient with me. I am very grateful and appreciative. I had a contractual/finance issue and had a great experience with Sonny and Michael helping me resolve the issue as well. I am very grateful and appreciative. More

by AMGUZMAN114 Verified Customer Verified Customer

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Super helpful and fast My experience at Toyota was great. Everyone was super friendly and checked my car out very quickly. I always go to the Lancaster Toyota because my exp My experience at Toyota was great. Everyone was super friendly and checked my car out very quickly. I always go to the Lancaster Toyota because my experiences have always been very pleasant there, so I trust them with my vehicle. More

by stephanielanc Verified Customer Verified Customer

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Just some routine maintenance Melissa did a good job, and she was very professional. I was only in there for about an hour or so . I would recommend this place to anyone . Melissa did a good job, and she was very professional. I was only in there for about an hour or so . I would recommend this place to anyone . More

by RAIDHATER323 Verified Customer Verified Customer

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