Melissa Larios
Melissa Larios at Toyota of Lancaster

Melissa Larios | Page 36

Due Bill/ Rental Clerk

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
355 Reviews
4.8

355 Reviews

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355 Reviews of Melissa Larios

October 10, 2019

Dealership Rating
Employee Rating

The professional rep Chanin is very friendly, knowledgeable, & professional . Always there to help when you need service. She explains the process of the service you are c More

by PRSSLUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wengert, Kiara Santos , Michael Santamaria, Chanin Yescas

October 03, 2019

Dealership Rating
Employee Rating

Toyota of Lancaster is the best I have been to Toyota 5 times And i have been very satisfied with the service and attention.The staff is wonderful nice and professional . I always ta More

by BRIANDA.GALLARDO90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kiara Santos, Erick Bravo , Joey Gonzales, Jose Martinez, Stephanie Santiago, Chanin Yescas

October 03, 2019

Dealership Rating
Employee Rating

Glove box was open! The service technician went through my personal belongings in my glove box! There is nothing to service there Unacceptable I will not be coming back! More

by JORGEOSORIA015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 03, 2019

Toyota of Lancaster responded

Hi Mr. Osorio, When checking cabin air filters, the technician needs to open the glove box and release the shock, while pulling in a downward motion. This process can sometimes jostle or even knock some items out of the box, and the technician may put them back out of their original order. We apologize for the stress this has caused you. If you feel you have more context to share, or if you think something is missing, please contact our customer relations manager, Teresa Caso, at 661-948-0731 M-F. Thank you for your feedback. We look forward to speaking with you. Toyota of Lancaster

September 12, 2019

Dealership Rating

Nice helpful people Just did my 5000 mile check up on my Tacoma . All went great and was ready for pick up in about 2 hours . Service people were prompt and very friendly More

by VERNMOTO
Recommend Dealer
Yes

Other Employees Tagged: Kiara Santos

September 10, 2019

Dealership Rating

Superstars! Every time I go to Toyota of Lancaster, the staff is friendly and thorough, the service is quick and effective, and everything is done with a smile! T More

by ibarralizette.li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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