Melissa LeBran
Melissa LeBran at Sutton Ford

Melissa LeBran | Page 11

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

Contact Me
4.6
966 Reviews

BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.

Dealership Experience

14 yrs, 8 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

multiple level 4 customer service award winner both ford and lincoln

service advisor panel, lincoln brand champion, lincoln service advisor

4.6

966 Reviews

Write a Review

966 Reviews of Melissa LeBran

May 24, 2023

Dealership Rating
Employee Rating

Melissa was very helpful and nice. She was knowledgeable on the parts I needed. And she gave insightful recommendations. She helped make the appointment process quick and easy. Thank y More

by adriana_lopez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2023

Dealership Rating
Employee Rating

Quick and efficient service. Will most likely come back to this location when it’s time for more service. More

by mmines1185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

May 23, 2023

Dealership Rating
Employee Rating

Very professional, and quick turn around, and great work. I will recommend. People are great. More

by HECTOR.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2023

Dealership Rating
Employee Rating

They told me they fixed my car but didn’t and I had to bring it back less than a week after More

by Lredmond0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 18, 2023

Dealership Rating
Employee Rating

Sutton Ford does a great job of staying focused on my issues. They are very active at staying in the loop. More

by will2shop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 18, 2023

Dealership Rating
Employee Rating

The Sutton Ford team knew exactly what I needed, and was proactive in fixing the problem in a timely, professional manner. More

by koreyl30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

May 17, 2023

Dealership Rating
Employee Rating

Extremely helpful. Made sure I had a loner vehicle for the time being for my truck to get fixed. And truck is driving with no more problems. Very satisfied More

by kburg071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2023

Dealership Rating
Employee Rating

Jillian's customer service is awesome. ... I look for her every time I come in More

by TANYAMITCHELL4525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

May 15, 2023

Dealership Rating
Employee Rating

Person came out in intelligent business person that knows what he’s doing. Keep up the good work. More

by zeniaadams15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 09, 2023

Dealership Rating
Employee Rating

Exceptional box truck repair service - highly skilled technicians, prompt response, excellent communication, and outstanding attention to detail. Fully satisfied, 5/5 stars. More

by M23793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton

...
11
...

Dealership Inventory (287 Vehicles)

new 2026 Ford Bronco Sport car, priced at $39,213
2026 Ford Bronco Sport
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-350 car, priced at $53,407
2026 Ford Transit-350
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2025 Ford Bronco car, priced at $79,779
2025 Ford Bronco
new
Green exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $75,653
2026 Ford F-150
new
Star White exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $38,368
2026 Ford Maverick
new
White exterior
Automatic
All-wheel Drive
new 2026 Ford Escape car, priced at $30,713
2026 Ford Escape
new
Oxford White exterior
Automatic
All-wheel Drive