Melissa LeBran
Melissa LeBran at Sutton Ford

Melissa LeBran | Page 12

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

Contact Me
4.6
966 Reviews

BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.

Dealership Experience

14 yrs, 8 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

multiple level 4 customer service award winner both ford and lincoln

service advisor panel, lincoln brand champion, lincoln service advisor

4.6

966 Reviews

Write a Review

966 Reviews of Melissa LeBran

May 05, 2023

Dealership Rating
Employee Rating

Service has always been very professional. The employees are kind and the atmosphere is very easy going. I have never had any problems at this location. The only negative thing is the furni More

by Dbrown4119
Service Price Transparency
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Recommend Dealer
Yes

May 04, 2023

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Sutton Ford is a good dealer to handle my car’s needs. The people working there are professional and friendly. They have taken good care of my Lincoln Continental. More

by bjjohnson2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach

April 30, 2023

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Great! All employees were courteous. Will use Sutton for any future vehicle issues. Thanks again! More

by chomper427
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez , Eric Eric, Cree Lyons

April 29, 2023

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Good service. However I think , I would have been there far longer had I not talked to a manager. I had an appointment and almost an hour later they just moved my More

by jimmygfromthecc
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Recommend Dealer
Yes

April 29, 2023

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This Dealership is like my 2nd Family! Always give Exceptional Customer Service! Five Star Location! More

by DESCEENANDERSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Mike Semik

April 27, 2023

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Sutton Ford give great service. If they have to keep your car for a few hours they offer to take you home. More

by msjerky1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

April 24, 2023

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Great service. Melissa was so sweet and helpful. They got my car fixed very quickly. More

by smithh100513
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Renee Harrington

April 23, 2023

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They charger me $350 just for those things that i know already, then did nothing, even they didn't give specific price for fix, just say $700 and plus, $1200 and plus More

by Matin
Service Price Transparency
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Recommend Dealer
No
May 19, 2023

Sutton Ford responded

We apologize for the miscommunication. We must do a proper diagnosis and then it should be thoroughly explained

April 23, 2023

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Employee Rating

The service was great. I will come back again and tell my friends to come as well More

by RTUCKER4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

April 22, 2023

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Employee Rating

Great job, my truck is running great. Thanks. I do recommend to anybody for work. More

by HECTOR.
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez , Eric Eric

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