Melissa LeBran
Melissa LeBran at Sutton Ford

Melissa LeBran | Page 13

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

Contact Me
4.6
966 Reviews

BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.

Dealership Experience

14 yrs, 8 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

multiple level 4 customer service award winner both ford and lincoln

service advisor panel, lincoln brand champion, lincoln service advisor

4.6

966 Reviews

Write a Review

966 Reviews of Melissa LeBran

April 21, 2023

Dealership Rating
Employee Rating

Great place to get your ford serviced. Stress free and confident, i was in and out! More

by Bishop266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Mike Semik

April 19, 2023

Dealership Rating
Employee Rating

Great customer service and easy communication. Felt welcomed and confident my truck was in good hands. More

by rwalus4120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2023

Dealership Rating
Employee Rating

I would recommend the service to someone else it was fast and convenient and I also like the fact that they check on you at the service is done More

by mikiekafloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Eric

April 12, 2023

Dealership Rating
Employee Rating

The service people were very good, waiting area was clean and salesmen that walked by very friendly. More

by motherutilityleeleepublee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 12, 2023

Dealership Rating
Employee Rating

I arrived at Sutton ford at 8:15 for an oil change and was told it would be 2 hours and I returned to the the ford dealer 4 hours later and they were just taking my car in. I am a professional chauffeur a More

by fentryisaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 21, 2023

Sutton Ford responded

We apologize for the inconvenience and hope to make it up to you. Please call Bryan 708-720-8063 to rectify

April 12, 2023

Dealership Rating
Employee Rating

Great service, excellent customer service, finished in a timely manner. Was able to get ride home More

by amos815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 12, 2023

Dealership Rating
Employee Rating

The service is great and the people are very friendly and concerned with my satisfaction. More

by Bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

April 12, 2023

Dealership Rating
Employee Rating

Excellent service from a very professional team. My vehicle’s work was completed in a reasonable time and was well done. More

by gregglunceford@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford

April 10, 2023

Dealership Rating
Employee Rating

Great customer service. Called and made sure my car was is goood condition. Thank you More

by wtapom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 08, 2023

Dealership Rating
Employee Rating

Very courteous and helpful. Melissa was especially helpful and explained everything that was going on. Even picked me up to get my car and scheduled me a rental car . The servi More

by a57fake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LaToyta McDonald

...
13
...

Dealership Inventory (287 Vehicles)

new 2026 Ford Bronco Sport car, priced at $39,213
2026 Ford Bronco Sport
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-350 car, priced at $53,407
2026 Ford Transit-350
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2025 Ford Bronco car, priced at $79,779
2025 Ford Bronco
new
Green exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $75,653
2026 Ford F-150
new
Star White exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $38,368
2026 Ford Maverick
new
White exterior
Automatic
All-wheel Drive
new 2026 Ford Escape car, priced at $30,713
2026 Ford Escape
new
Oxford White exterior
Automatic
All-wheel Drive