Problem is still not fixed and problem occurred after you
guys fixed another issue. Very unhappy.
guys fixed another issue. Very unhappy.
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by REBECCAMUZZY
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2023 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.
I was taken advantage of, and the make me pay for things
I didn't need
I didn't need
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by mrmrsprophete2
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2023 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.
The staff are always professional and great to work with.
Melissa went above and beyond for me. You guys have a great staff and I would never change that. Thank you guys for all you do for us as your custome
Melissa went above and beyond for me. You guys have a great staff and I would never change that. Thank you guys for all you do for us as your customers.
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by LUCKYMOMMAOF2
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2023 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Melissa is always a pleasure to work with.
Took care of my car, and when it had an issue they took care of that too!
Took care of my car, and when it had an issue they took care of that too!
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by Luke
Verified Customer
Verified Customer
Service Price Transparency
Always friendly & helpful.
The best part about coming here is the free oil change. I'm glad I purchased my Subaru here & will continue to give them my business!
The best part about coming here is the free oil change. I'm glad I purchased my Subaru here & will continue to give them my business!
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by BLAIR.KENNEDY2021
Verified Customer
Verified Customer
Service Price Transparency
May 17, 2023 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
Positive feedback as always! Thank you.
Excellent service!
!! Kind, helpful, and ready to make your appointment experience wonderful! Thank you for the awesome van ride to the mall (Brad)!!
!! Kind, helpful, and ready to make your appointment experience wonderful! Thank you for the awesome van ride to the mall (Brad)!!
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by ccrookshanks
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2023 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Southern Team really cares about their customers - best
customer service I have EVER experienced. Sales, Service, Finance - even the courtesy shuttle drivers - are wonderful to work with. I have now purcha
customer service I have EVER experienced. Sales, Service, Finance - even the courtesy shuttle drivers - are wonderful to work with. I have now purchased my third vehicle with them, and cannot be more pleased with the whole process. No hassles, no fooling around, no trying to sell me something I neither want nor need, and no time at all to complete the purchase EVERY TIME. They always seem to have the best inventory, and I have never waited for a part in service. If you are shopping for a car, try Southern Team.
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by MINDY.BRINSON
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2023 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Was there for 3 hours.
But she was great. Very nice and let me know what was going on.
But she was great. Very nice and let me know what was going on.
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by BUSTABUZZY
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2023 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Very courteous with quick service explanation,
good
people to deal with and will buy again from same
people to deal with and will buy again from same
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by HICKSG82
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark Baker
, Mike Adams (Subaru)
May 11, 2023 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Service Department not fixed Ascent problems with
transmission. Had car there 3 time still same proble. Extremely disappointed with service Department.
transmission. Had car there 3 time still same proble. Extremely disappointed with service Department.
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by WILPAM0
Verified Customer
Verified Customer
Service Price Transparency
May 10, 2023 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.
May 11, 2023 -
WILPAM0 responded
Wilson Webb 2021 Subaru Ascent Cell#540-312-3874
Having transmission problems where you can feel the belt slip. At times it feels like you are riding over a rumble strip. I took am 60 mile drive in it and
I felt it slip 3 times. It seems to act up when you let off gas, especially going up hill and let the car coast then give it gas, Also does it when using cruise control, coming up on car in front and the car will slow down then you get in left lane and the cruise control speeds up I have felt it then. Also making a intermitant noise when shifting into drive. I have left a message for your Service Advisor to call me on 05/11/23 so I can reschedule an appointment to bring car back in for the third time, I had the car in for this problem on 05/01/23 and you updated software but this did not seem to fix the problem. Also you Service Tech said the noise it was making when you shift into drive was normal. It didn't make a noise when I bought it new and if it had I wouldn't have bought it.
Thank you,
Wilson Webb
540-312-3874