Melissa Sinapi | Page 13

Bought a Avalon 2019. This was the second Avalon I bought from this dealership. Melissa Sinapi (sale consultant) was very helpful and low key. Melissa made for a pleasant This was the second Avalon I bought from this dealership. Melissa Sinapi (sale consultant) was very helpful and low key. Melissa made for a pleasant shopping experience. More

by BobP Verified Customer Verified Customer

Report | Print

They were pleasant professional it was a great experience I have leased from this dealer ship for a very very long time and have always been very satisfied. They have always given me the best deals and servi I have leased from this dealer ship for a very very long time and have always been very satisfied. They have always given me the best deals and service for many years. Rob Schaeffer has always been my Salesperson he is now Management but still took care of me. He has been so wonderful through all my years of leasing. Now I just was passed onto Melissa Sinapi who was nothing but wonderful and very knowledgeable I knew I was in good hands. When it came to the Finance end it was smooth sailing with Naeem Randall another wonderful person to the team. This is why I keep coming back!! More

by lmcv5 Verified Customer Verified Customer

Report | Print

Up front honest family like talk. Melissa Sinapi will go the extra mile for us time and time again no wonder why we have 8 Toyotasfrom her in my family 3 generations are driving Toyota Melissa Sinapi will go the extra mile for us time and time again no wonder why we have 8 Toyotasfrom her in my family 3 generations are driving Toyota cars the whole sales team that's what they are team.. More

by angela8999 Verified Customer Verified Customer

Report | Print

My New 2018 Rav4 Three years ago when I graduated college I bought my first new car. It was a Corolla That I leased From Wappingers Falls Toyota. Pinkal and Melissa ma Three years ago when I graduated college I bought my first new car. It was a Corolla That I leased From Wappingers Falls Toyota. Pinkal and Melissa made sure everything was perfect. Now that my Corolla lease was up, It was time for a new Rav4. Since I work Two Jobs I called Pinkal to try to get the basics done before I could get to the dealership. To my surprise Pinkal worked with Eric and handled everything For me over the phone. When I got To the dealership my new Rav4 was waiting for me just as Pinkal and Eric said it would. I had no reservations knowing that Pinkal and Eric got me the best deal on my new lease, with no haggling or other unpleasant "surprises" one comes to expect from hearing car buying horror stories. Eric introduced me to Rob Who Handled the lease paperwork and gave me a great deal on some important lease options. I am elated with my new Rav4 and my deal but more so with the Service I received from these men. I would like to thank Mr. Burns for having Such a great team at Wappingers Falls Toyota. But Even More, I want to thank Pinkal, Eric And Rob for their professionalism and Courtesy. You Guys are The Best! See You In another three years --Marta More

Report | Print

Bought used car Very pleasant from start to finish. I was not expecting it, but I was able to drive the car off the lot on the spot (they handled all the paperwork) Very pleasant from start to finish. I was not expecting it, but I was able to drive the car off the lot on the spot (they handled all the paperwork) More

by NBOTTJER Verified Customer Verified Customer

Report | Print

Quick Thorough Friendly & Efficient The dealership offers free oil changes and tire rotation up to 20k I'm at 15k so far so good I have one more tire rotation so I guess I'll really see The dealership offers free oil changes and tire rotation up to 20k I'm at 15k so far so good I have one more tire rotation so I guess I'll really see how things go when I start paying.But if your thinking of buying an new vehicle I would definitely recommend Mellisa Sinappi very helpful and knowledgeable no pressure sale. More

by JD703 Verified Customer Verified Customer

Report | Print

They wouldn't provide a loaner car when mine brokedown. Bought a used Honda from dutchess Toyota. It broke after 2months and 17 days. Service department did Not want to provide a loaner; even after Friendl Bought a used Honda from dutchess Toyota. It broke after 2months and 17 days. Service department did Not want to provide a loaner; even after Friendly Honda said it was dangerous to continue driving. They gave me the first avaliable service date of Dec 13. Toyota did put a call into morehead Honda and left them a message on my behalf but I had call Morehead on my own to make a date & time they could fix the car. This back & forth had been going on 5 days without an offer of loaner car. I was told they didn't have one. Finally called the sales person I bought the car from to see if she could help. Then I called morehead Honda to see if they had a sooner appt than Poughkeepsie could give me. When the sales rep called me back, she accused me of lying about obtaining my own appt and insisted the service girl I initially spoke to, got that sooner appt for me. Not only will It be 4 days since the car broke w/o transportation but the service rep lies and than the sales rep I bought the car from accused me of lying. Tomorrow it will be 5 days without a car and still no resolution in getting any transportation. I've only had this car approx 2 1/2 months. I've been treated terribly accused of lying and the car won't be able to be seen for 6 more days. Im highly offended that the sales center would take an employee lies over the customer word. I was question, doubted, accused and still without a car for 10 days until there would be an avaliable appt for it to be fixed. I've only made the first 2 payments. Thank God I bought an extended warrenty. I will never buy from Dutchess Toyota again. They don't know how to treat their customers once they've made a sale. The service dept assistant manager will say anything to make herself look innocent. She's manipulative so she can back up her lies. She certainly doesn't care whether people who buy used cars are accomidated should the car they bought breaks down. Then people you on tour own to figure out how to get back & forth to work. Basically you got to do it in your own dime even thought you've only had the car a short time. More

Report | Print

Excellent Outstanding people, great price easy to work with. Very willing to work with me and made the process very easy. I’ll recommend them to anyone. Outstanding people, great price easy to work with. Very willing to work with me and made the process very easy. I’ll recommend them to anyone. More

by jpa705 Verified Customer Verified Customer

Report | Print

Excellent the people are all kind and professional, the service Fast and great, love the bagels, coffee and area to relax while waiting for vehicle, then they e the people are all kind and professional, the service Fast and great, love the bagels, coffee and area to relax while waiting for vehicle, then they explain all that was done More

by DUCI1957TOMMY Verified Customer Verified Customer

Report | Print

Terrific Melissa was great. Very knowledgeable and easy to work with. I would consider working with her in the future and helped us get the best possible deal Melissa was great. Very knowledgeable and easy to work with. I would consider working with her in the future and helped us get the best possible deal More

by vins243 Verified Customer Verified Customer

Report | Print