Melissa Sinapi
Melissa Sinapi at DCH Wappingers Falls Toyota

Melissa Sinapi | Page 9

Sales Consultant

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
222 Reviews

Melissa is a longtime resident of Hopewell Junction.   After majoring and receiving her degree from Pittsburgh in Business & Travel Industry, she spent the next 15 years fulfilling people’s desire to see the world…and even managed to rack up an impressive list of wonderful vacation memories of her own.   Melissa is the proud mother of four wonderful children; 2 boys, Peter & Louie and 2 girls, Adriana and Vanessa. While raising her four children, Melissa still managed to fulfill her position as travel consultant as one of the first telecommuters in her large firm.   Melissa joined the DCH team approximately six years ago, knowing that her experience in working with people would translate seamlessly to the automotive industry. (She was correct!)   When away from work, Melissa enjoys spending time with her family, cooking, movies and reading.   “I enjoy that face-to-face process of working with customers. It’s comfortable for me…and it ensures that they receive the attention

Dealership Experience

15 yrs, 5 mos

Languages Spoken

English English

4.9

222 Reviews

Write a Review

222 Reviews of Melissa Sinapi

July 02, 2021

Dealership Rating
Employee Rating

Mr. Daryl Callahan (General Manager) - bad customer service, Score=0 Mr. Abel (Business manager) - tried hard score=4 M’s. Sinapi- great saleswoman Score=5 More

by PE S Wynn MD
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 08, 2021

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

Jul 08, 2021

PE S Wynn MD responded

My honest and true opinions. Mr. Lee Burns (General Manager) can call my cell - if he wants to hear directly but he doesn’t need to.

July 01, 2021

Dealership Rating
Employee Rating

The process was fast and easy and I was uneasy about buying my first car and they were wonderfully respectful and answered all my questions More

by TY.J.RATH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kolozy, Dylan Abell

Jul 02, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We look forward to working with you again in the future!

June 17, 2021

Dealership Rating
Employee Rating

This is the 5th car I have purchased from DCH Wappingers Falls Toyota. I keep coming back because of the exceptional service and friendly staff. More

by KMCCORRY2
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: David Kolozy

Jun 17, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We truly appreciate your kind words and your loyalty to our dealership. We look forward to working with you again soon!

April 28, 2021

Dealership Rating
Employee Rating

Always friendly, patient, helpful...outstanding customer service which is very important to me . That’s why I keep going back to this particular Toyota dealership. Wonderful people! More

by LELEBIT
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell , Mary works upstairs. A true professional. Shes wonderful!

Apr 28, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We truly appreciate your kind words and your loyalty to our dealership!

April 26, 2021

Dealership Rating
Employee Rating

Fantastic painless well coordinated should not be twenty five word minimum I don’t like this requirement however I have been to Kingston and Newburg Toyota and tried online Wappinger’s falls dch Toyota hand More

by BRABENDA
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robert Goldberg, David Kolozy

Apr 26, 2021

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so pleased you had such a great experience at our dealership!

April 22, 2021

Dealership Rating
Employee Rating

Overall positive experience. Melissa was great. I noticed minutes after leaving the lot there was a chip in the door. I was disappointed that this resulted in having to bring the car back to have it More

by JMGIANGRANDE
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell

Apr 23, 2021

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so happy Melissa and our team could assist you. We apologize for the inconvenience of coming back but we're happy the problem got resolved. We look forward to seeing you again in the future!

April 07, 2021

Dealership Rating
Employee Rating

Sales Manager Dave Kolozy and Sales Associate Melissa Sinapi at DCH Wappingers Falls Toyota were excellent to deal with throughout the leasing process. They were patient, helpful, knowledgeable and frien More

by FRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kolozy

Apr 09, 2021

DCH Wappingers Falls Toyota responded

Frank, thank you for the positive five-star review! We're so happy you had such a great experience working with our team and we look forward to working with you again in the future!

March 22, 2021

Dealership Rating
Employee Rating

They came right out and waited on me. I was disregarded in other dealerships making me feel like my dollar wasn’t good enough for them. DCH worked w me well right from the git go. We bought here over 10 yr More

by LORIANNMAHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kolozy, Dylan Abell

Mar 23, 2021

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback, Loriann! We're so pleased to have you back at our dealership and we look forward to working with you again in the future!

March 14, 2021

Dealership Rating
Employee Rating

Melissa Sinapi was a pleasure to work with. Melissa knew her stuff and was very knowledgeable. Definitely would come back and purchase another vehicle from Melissa. More

by ANG2KIDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Karl Boye

Mar 15, 2021

DCH Wappingers Falls Toyota responded

We appreciate you taking the time to provide such great feedback! It sounds like Melissa went above and beyond to assist you and we hope to see you again soon!

March 10, 2021

Dealership Rating
Employee Rating

Great place to do business with. Bought 7 cars since 2012. Newest one was a 2021 Highlander Hybrid Limited. Love that car. Very honest place. More

by DRATH66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, David Kolozy , Naeem Randall

Mar 11, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your experience with us! We truly appreciate your loyalty to our dealership over the years and we hope you love driving around in your new 2021 Highlander Hybrid!

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