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Melissa Tyler

Overview Reviews (376) Inventory (288)

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Melissa Tyler

Melissa Tyler | Page 29

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7

376 Reviews

Overview Reviews (376) Inventory (288)

Dealership Experience

8 yrs, 7 mos

Languages Spoken

English

4.7

376 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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376 Reviews of Melissa Tyler

September 23, 2022

Dealership Rating

Employee Rating

Very disappointed in DCH Toyota lately, they aren’t checking out the work they’ve done and after 3 different visit they “fixed” something i had to return to have something else fixed or adjusted! Serv checking out the work they’ve done and after 3 different visit they “fixed” something i had to return to have something else fixed or adjusted! Service dept. needs to check their work and make sure EVERYTHING is working! More

by littlehog1108

Verified Customer

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Mathew Rivera

Sep 23, 2022 -

littlehog1108 responded

I recently was called to come pick up my car it was “ready”. I go there, no car! I walked around the entire building!!! No car!!! I went back inside to ask where my car was because usually it us driven up and waiting for you! Well not this time! It was located ( even the service person couldn’t find it) Eventually across the street in another parking lot behind the building!! Come on people!!! Follow through with the job! If you don’t like your job leave it! We pay good hard earned money and expect excellent results!

September 22, 2022

Dealership Rating

Employee Rating

Service was efficient and included a walk through video ! Polite and good customer service at this deAler ship Polite and good customer service at this deAler ship More

by hlfw4

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera , Ciarra Arias

Sep 22, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

September 21, 2022

Dealership Rating

Employee Rating

Very clean and spacious indoor drop off area. Very pleasant advisor. I was there for 1st Toyota care visit. Was asked if anything else needed to be and if I had any questions about the ve Very pleasant advisor. I was there for 1st Toyota care visit. Was asked if anything else needed to be and if I had any questions about the vehicle. More

by RAC717

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joshua Johns

Sep 22, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We're so happy our team could assist you and provide you with excellent service.

September 20, 2022

Dealership Rating

Employee Rating

Good stuff, very helpful, quick turnaround, lots of drinks in waiting room, three more words drinks in waiting room, three more words More

by Jasper Peregrine Burgess

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know our team could assist you and provide you with great service.

September 19, 2022

Dealership Rating

Employee Rating

Location is clean. People are friendly, service was prompt and timely.. left my car very clean People are friendly, service was prompt and timely.. left my car very clean More

by BOB_BLANKE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera , Ciarra Arias

Sep 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

September 17, 2022

Dealership Rating

Employee Rating

Excellent 100% special shout out Matt and Sandy professional courtesy knowledgeable respectful the best A+ professional courtesy knowledgeable respectful the best A+ More

by rammstein11004

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mathew Rivera

Sep 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 16, 2022

Dealership Rating

Employee Rating

Service was timely and well done! Everyone from parts department to service and mechanics are all professional! Everyone from parts department to service and mechanics are all professional! More

by PAULIE2YOU

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett , Parts department

Sep 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 10, 2022

Dealership Rating

Employee Rating

I went in for a NYS inspection. Didn’t know they are free when you purchase from them. But was super satisfied with everything. Thank you Didn’t know they are free when you purchase from them. But was super satisfied with everything. Thank you More

by XOBMYLOVEOX

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joshua Johns

Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 09, 2022

Dealership Rating

Employee Rating

The scheduling was easy, when my vehicle was there, they kept me updated on the repairs and what was needed . kept me updated on the repairs and what was needed . More

by tguarino11

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 08, 2022

Dealership Rating

Employee Rating

Always willing to please. Accommodating.Friendly. Good location Will continue to have DHC work on my car. Accommodating.Friendly. Good location Will continue to have DHC work on my car. More

by littlehog1108

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mathew Rivera

Sep 09, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

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