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Melissa melissa
Refer Me
961 Reviews
BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
12 yrs, 9 mos
Industry Experience
27 yrs, 10 mos
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
961 Reviews
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961 Reviews of Melissa melissa
Verified Customer
Helpful 
October 18, 2023
Your people and service are excellent. Keep up the good work! Add back the “Auto Butler” service to all new buyers - it was one of the features that convinced me to buy the 2017 MKZ from y Keep up the good work! Add back the “Auto Butler” service to all new buyers - it was one of the features that convinced me to buy the 2017 MKZ from your Anita Sutton. More
by pustaver2002
Other Employees Tagged: Cree Lyons, Eric Eric , Retired Anita Sutton
October 17, 2023
Always friendly and helpful, Have been using Sutton Service since the 1990's when they were on Western Ave in Olympia Fields IL. and will continue to use them as long as i own a ford. Service since the 1990's when they were on Western Ave in Olympia Fields IL. and will continue to use them as long as i own a ford. More
by vicsweetwood
October 16, 2023
Jillian is the best. She made sure everything thing I needed to know was communicated to me. She made sure everything thing I needed to know was communicated to me. More
by karaknazze
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Jillian Stanford , Randy Mohrbach
October 11, 2023
Outstanding professional service, clean waiting area and restrooms. I've been a customer for more than 20 years and return because of Melissa and James LeBran. restrooms. I've been a customer for more than 20 years and return because of Melissa and James LeBran. More
by msjtr42
Other Employees Tagged: Teresa Wright, James LeBran
October 07, 2023
Customer service is the best. Employees are doing a great job. Keep up the good work Employees are doing a great job. Keep up the good work More
by bjclark812@gmail.com
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Jillian Stanford
October 06, 2023
My experience was stellar, great customer service and technicals were very knowledgeable and accurate in a timely manner. technicals were very knowledgeable and accurate in a timely manner. More
by alice.gayles
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric
October 06, 2023
Everyone at this dealership are always helpful and kind. I’ve never had a problem not solved. I’ve never had a problem not solved. More
by Lipstick71
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Jillian Stanford
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