Melvin Alston
Melvin Alston at Jim Hudson Lexus

Melvin Alston | Page 11

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
324 Reviews
5.0

324 Reviews

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324 Reviews of Melvin Alston

September 30, 2023

Dealership Rating
Employee Rating

My service advisor Melvin Alston is always professional, knowledgeable and very helpful with unique problems. I can always depend on my vehicle being repaired correctly the first time. I’m very satisfied wi More

by I. B. Watchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Jim Hudson Lexus responded

Thank you for taking the time to provide feedback on your excellent experience with Melvin! We are delighted that they could facilitate a seamless experience for you. Should you require any assistance in the future, please don't hesitate to contact us.

September 27, 2023

Dealership Rating
Employee Rating

I have received five star customer service every time from the service department. I haven't experienced a decline from the service department in over ten years. What more can I say! More

by ronald.dudley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 22, 2023

Dealership Rating
Employee Rating

Melvin was great to work with on my recent vehicle service. This dealership always goes above and beyond! More

by dnlbyount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Jim Hudson Lexus responded

We extend our gratitude for sharing your high-quality experience with Melvin. Your business is valued, and we look forward to serving you again soon.

September 06, 2023

Dealership Rating
Employee Rating

Darryn Russ in sales is excellent! Knowledge and compassion for customer is beyond expectations. Service with Melvin Alston is superb! More

by normday45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darryn Russ

Sep 07, 2023

Jim Hudson Lexus responded

Thanks for sharing your quality experience with Darryn. We appreciate your business and hope to see you again soon!

August 23, 2023

Dealership Rating
Employee Rating

Nice, clean facility. Friendly and professional employees. Melvin is the best! Convenient locstion and service hours. More

by rubobwow52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Carnes

Aug 24, 2023

Jim Hudson Lexus responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 22, 2023

Dealership Rating
Employee Rating

Melvin was courteous, professional, knowledgeable and caring as he always is. Work on my care was doy properly. More

by lizziereeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Jim Hudson Lexus responded

Thank you for taking the time to share your excellent experience with Melvin! We are so happy they could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

August 19, 2023

Dealership Rating
Employee Rating

Daryn Russ is the most caring, understanding and knowledgeable salesman I've ever delt with. He is honest and looks out for his customers. Melvin Alston in the Service Dept. is also honest and unde More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Jim Hudson Lexus responded

Thanks for the excellent review! We are so pleased to hear about your experience with Daryn and the team. Please let us know if you need anything.

August 11, 2023

Dealership Rating
Employee Rating

They are very efficient and friendly and care about customers. They are worth doing business with !! More

by Wallchap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Jim Hudson Lexus responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

August 11, 2023

Dealership Rating
Employee Rating

GREAT CUSTOMER SERVICE VERY KNOWLEDGEABLE AND VERY HELPFUL MR TANNER IS GREAT PERSON TO WORK WITH THANKS More

by BCLEVEL565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Carnes

Aug 11, 2023

BCLEVEL565 responded

GREAT CUSTOMER SERVICE VERY KNOWLEDGEABLE AND VERY HELPFUL MR TANNER IS GREAT PERSON TO WORK WITH THANKS

August 10, 2023

Dealership Rating
Employee Rating

Satisfied customer for a great job, excellent customer service and support from Melvin Alston and staff at Jim Hudson. More

by Earnestine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2023

Jim Hudson Lexus responded

Your feedback is deeply appreciated as it helps us improve. We want to convey our heartfelt thanks for sharing your experience. Our establishment places great importance on providing the best for our customers.

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