Melvin Benjamin | Page 2

Toyota of Rockwall really exceeded expectations. My car had just broke down a few days prior and my family and I were on the way to get some groceries. We decided to stop by ‘just to look’. Well, th My car had just broke down a few days prior and my family and I were on the way to get some groceries. We decided to stop by ‘just to look’. Well, that turned into them working with me and got me in this beautiful Tacoma. Definitely would recommend doing business with Toyota Rockwall. And Melvin was a step above. Very knowledgeable about the whole process and is definitely on your side when getting you a good deal! Thanks guys! More

Report | Print

From the moment we arrived, we felt welcome. . Melvin was personable, knowledgeable, and an outstanding salesman! . Melvin was personable, knowledgeable, and an outstanding salesman! More

Report | Print

Great people and helpful with my purchase. Great customer service will come back if need anything else Great customer service will come back if need anything else More

Report | Print

Melvin was great. He helped make the deal.I am happy with my new truck He helped make the deal.I am happy with my new truck More

Report | Print

Thank you Melvin for your kindness and patience throughout the process of my purchase of the Rav4. You were very accommodating and very knowledgeable about each of the vehicles we looked at and tes throughout the process of my purchase of the Rav4. You were very accommodating and very knowledgeable about each of the vehicles we looked at and tested. It was a pleasure getting to know you and will definitely recommend you and the dealership to other people. More

Report | Print

Great customer service! Melvin was very helpful and patient with us in find a vehicle we love! Melvin was very helpful and patient with us in find a vehicle we love! More

Report | Print

I purchased a 2020 Kia Telluride from Toyota of Rockwall on June 7. Shortly after, it needed an oil change, and then the engine failed on the highway while I was driving with my children, requiring a tow at on June 7. Shortly after, it needed an oil change, and then the engine failed on the highway while I was driving with my children, requiring a tow at my expense. The dealership promised repairs, a $1,500 check, and a trade in appraisal. The engine repair required three separate engines, and even after the repairs, the check engine light has returned and I continue to receive alerts. While I eventually received the check, communication was poor. I only spoke directly with the GM once, and all subsequent attempts to reach him were ignored. My requests to speak with the VP or owner were also ignored, forcing me to escalate to consumer agencies. I was also told I needed to remove my reviews to get the check, which was concerning. This review reflects my factual experience. More

Report | Print

Great service provided all concerns where answer highly recommend it if looking for a car. recommend it if looking for a car. More

Report | Print

Came in with my child and they were so helpful and kind and help me understand numbers as many times as I asked were very helpful in everything went above customer service. The best interactions I’ve had w and help me understand numbers as many times as I asked were very helpful in everything went above customer service. The best interactions I’ve had with people in a long time thank to pj and everyone that was their everyone was very kind and helpful. More

Report | Print

Professional, courteous, and no hassle. Excellent treatment! Would and Will buy from Toyota Rockwall and the team again! Excellent treatment! Would and Will buy from Toyota Rockwall and the team again! More

by rnb7267007 Verified Customer Verified Customer

Report | Print