Merchants Service Center | Page 7

Kurt was friendly, supportive and helped with all questions, even answering most prior to asking. Would recommend them to anyone and will come back. questions, even answering most prior to asking. Would recommend them to anyone and will come back. More

by MATT.BERGERON10 Verified Customer Verified Customer

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The car I was sold is already having problems and I have only had it for one month. I have been told I am stuck with this car no matter what. Compared to the service I had received years ago when I purchase only had it for one month. I have been told I am stuck with this car no matter what. Compared to the service I had received years ago when I purchased my first car from Merchants I am at awe with the difference in the service. More

by ODIAM Verified Customer Verified Customer

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It could of been better. .. our sales representative was not prepared when we got there. Took 4 hrs between paying the deposit and then having an issue with insurance. But ov .. our sales representative was not prepared when we got there. Took 4 hrs between paying the deposit and then having an issue with insurance. But overall satisfied with the car. More

by acote1820 Verified Customer Verified Customer

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Satisfied my needs in a professional manner could I have found a better deal maybe but I achieved my goal with the effort I was willing to put forth I’m Grateful for their assistance and Really Nice Vehicle found a better deal maybe but I achieved my goal with the effort I was willing to put forth I’m Grateful for their assistance and Really Nice Vehicle 👍 More

by desalvosm Verified Customer Verified Customer

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I was sold a lemon and had issues right off the bat. My car was in the shop for over a month and very little communication from the service department. Also the loaner car I was giving was worse than my My car was in the shop for over a month and very little communication from the service department. Also the loaner car I was giving was worse than my car and I told them that and all they said was we'll make a note of that. It was probably not safe for me to drive but they didn't seem to be too worried More

by Kwr Verified Customer Verified Customer

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I was worried because several things went wrong on the vehicle within the first week and I didn’t want to complain. But when the abs esc lights came on, I couldn’t overlook that as well. They handled it vehicle within the first week and I didn’t want to complain. But when the abs esc lights came on, I couldn’t overlook that as well. They handled it so I don’t feel afraid to drive it and I can live with that. More

by jshomeservice.84 Verified Customer Verified Customer

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Highly recommend Merchants Auto and salesman Michael Koltz. Great experience purchasing our truck. Michael had a ton of knowledge and was very patient with no high pressure tactics. We were very pleased Koltz. Great experience purchasing our truck. Michael had a ton of knowledge and was very patient with no high pressure tactics. We were very pleased with Merchants Auto inventory and Michael’s expertise. More

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STOP LOOKING! This is by far the BEST place to buy an automobile! Our experience was beyond fantastic, the prices were unmatched, the sales professionals were ou This is by far the BEST place to buy an automobile! Our experience was beyond fantastic, the prices were unmatched, the sales professionals were outstanding, the workers coming and going on the lot were great, the people in the offices were down to earth, friendly and professional. Our experience was the best we ever had buying anything. Michael Koltz was our sales professional and I without a hesitation would highly recommend him with no hesitation. His knowledge on vehicles was impressive and his follow through on all the little questions I had was superb. Spending money right now on big ticket items is hard, Merchants Auto made it the best experience we ever had. I will never buy a car anywhere else. They were all so great and actually went above and beyond, my son said to me "mom, send them a fruit basket". I wasted so much valuable time shopping around, TRUST ME.....START WITH MERCHANT AUTO, HOOKSETT NH. I would ask for Michael Koltz, his automobile background is impressive, he does not work on commission, he is a U.S. Veteran special forces, he is honest and is the one I will search out on buying our next few cars (I have 6 children). 5 star, gold start, excellent rating with me and my family. We got the best Suburban, we love it. More

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They sold a lemon and didn’t care they they did. They took money from me and auctioned off my car without a title. They are shady!! They took money from me and auctioned off my car without a title. They are shady!! More

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Service department was outstanding. Solved three big problems, no delay no excuses. Nice people up front and competent people out back. Thanks to them I was back on the road as promised. problems, no delay no excuses. Nice people up front and competent people out back. Thanks to them I was back on the road as promised. More

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