Michael Chan

Acura of Pembroke Pines are true professionals starting with Michael Chan Service director Service manager Jordon and GM Larry and GSM Dino and salesman Michael Dugan truly number 1 with Michael Chan Service director Service manager Jordon and GM Larry and GSM Dino and salesman Michael Dugan truly number 1 More

by CARKINGPHIL Verified Customer Verified Customer

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Acura Pines is number 1 for a reason they are the most professional team in Acura in the country bar none. Treatment like family from every aspect. I will always refer and recommend this establishment. Tr professional team in Acura in the country bar none. Treatment like family from every aspect. I will always refer and recommend this establishment. True Team work the best. More

by CARKINGPHIL Verified Customer Verified Customer

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Jordan Service manager went above and beyond great asset to the store &Dino the GSM is the rock of Acura of Pembroke Pines the best people skills in the business to the store &Dino the GSM is the rock of Acura of Pembroke Pines the best people skills in the business More

by CARKINGPHIL Verified Customer Verified Customer

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Everyone at the dealer was great Sales Rep Curtis Sales manager Sam Finance manager Mario Service manager Mike Definitely recommend Acura of Pembroke pines Sales manager Sam Finance manager Mario Service manager Mike Definitely recommend Acura of Pembroke pines More

by Boomersaccord Verified Customer Verified Customer

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I bought my car in cash and they messed up with the title and now I’m asking them for electronic copy which the state tells me that they have a copy but they won’t give it to me instead they’re telling me to and now I’m asking them for electronic copy which the state tells me that they have a copy but they won’t give it to me instead they’re telling me to go to a title company to get it and pay for it so why is it that this dealership will not give me my title? I feel that they need to give me my title there an electronic copy available. The state of Florida told me that so why is it? They will not provide me my title is it because I don’t want to accept that they made a mistake. More

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Service Dept & Sales Department GSM Dino truly professionals no one does it better they keep loyal clients coming back for a reason that’s why they are the Number 1 Acira store in the country professionals no one does it better they keep loyal clients coming back for a reason that’s why they are the Number 1 Acira store in the country More

by CARKINGPHIL Verified Customer Verified Customer

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Despite being put in a very difficult situation where they were unable to repair my vehicle due to a manufacturer delay with backordered parts, their service team kept an open channel of communication wi they were unable to repair my vehicle due to a manufacturer delay with backordered parts, their service team kept an open channel of communication with me through out the whole ordeal and gave me much needed reassurance. I especially want to thank Mike Chan the service director and Jordan Ferber the service manager for being so thoughtful and helpful with this extended repair situation. They are the reason I would highly recommend anyone to bring their vehicle here. More

by EMILIO.DELAROSA Verified Customer Verified Customer

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The reason for 2 stars was because after discussing about the car for 5 days, I told the dealership to please not waste my time on going over there, to make sure everything was good when I got there, because the car for 5 days, I told the dealership to please not waste my time on going over there, to make sure everything was good when I got there, because I lived two hours away. The manager, told me the car was inspected and everything was in tip top shape. When I got there not only was it not in tip top shape, but the car wouldn’t even crank. Tires were bald, oil was dirty, etc. wasted 8 hours of my Saturday. The reason they got 2 stars and not 1, was because days later everything got fixed and they drove the car to me so that I didn’t have to make the long drive again. At the end, I was happy with the car Edit: They knowingly sold me a 09 Honda Accord with a bad timing chain. Within 3 weeks of me driving the timing chain popped. So I had to replace the motor. So within 3 weeks and less than 500 miles of me purchasing this vehicle, I had to replace the motor. It’s been a disaster with this dealership since day 1. Be careful buying from Acura of Pembroke Pines, they have no problem selling you a junk car, then ignoring your calls later. More

by mcdonaldpeter60 Verified Customer Verified Customer

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Great staff, great work, Great cars Will always come here for service or a new car here for service or a new car More

by mpetrillo12 Verified Customer Verified Customer

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Thanks Jeff, Marco, and Michael for your kindness and help in adjusting my Acura for safety and always showing expertise, compassion, and caring customer car service! help in adjusting my Acura for safety and always showing expertise, compassion, and caring customer car service! More

by JEFFREYR.CHIN Verified Customer Verified Customer

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