Michael Chan | Page 13

Absolutely amazing customer service! Came in for what I wanted and got that plus more! Thank you all for your hard work! I appreciate the entire staff at Acura of Pembroke Pines! I loveeee my new car!💙 wanted and got that plus more! Thank you all for your hard work! I appreciate the entire staff at Acura of Pembroke Pines! I loveeee my new car!💙 More

by kimberlymason79 Verified Customer Verified Customer

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How to covert a service visit into a new car purchase...! I was greeted kindly as usual by a Jordan Ferber to take my RDX in for a routine service. Then, while relaxing in the waiting area, Michael Duggan an I was greeted kindly as usual by a Jordan Ferber to take my RDX in for a routine service. Then, while relaxing in the waiting area, Michael Duggan and Marco Pinto teamed up to get me a brand new MDX , did the paper work, and had the car ready for me to drive home and surprise my wife, whose comment was: Ah! you had the car cleaned very nicely! - She hadn't expected me to arrive in a new Acura having gone for an oil change....and this is not the first time. I think this is my seventh o eight Acura and they have kept my coming back year after year because of the superb experience that starts with a great product in a world class location and with the best professional people in the business. When I got from them my first Acura MDX (1st 2001 Silver MDX in FL), about 20 years back, Michael Chang was an outstanding tech taking care of my cars. Now he is the Manager of an outstanding Service Department. Way to go ! My only complaint would be that Acura made the new NSX too small for me (6'-5") to fit in ! But I guess you can't win the all ! So, thank you guys and keep up the good work ! More

by DESIGNSPEC.INC Verified Customer Verified Customer

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I was very satisfied with my recent vehicle purchase! The staff at Acura was very helpful in making my experience quick and easy, especially the service director Mike Chan, sales consultant Ryan Reeves and t staff at Acura was very helpful in making my experience quick and easy, especially the service director Mike Chan, sales consultant Ryan Reeves and the GM and finance director Larry and Doug! I love my new ILX Aspec and I was very pleased with my experience. More

by suelisalmonte Verified Customer Verified Customer

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This is my seventh or eight consecutive lease with this dealership and I must say they have nailed all aspects of taking care of their customers. Starting with a great location and a high quality product, dealership and I must say they have nailed all aspects of taking care of their customers. Starting with a great location and a high quality product, the great sales personnel and superb service leaves one with nothing but satisfaction and peace of mind. Highly recommended! More

by DESIGNSPEC.INC Verified Customer Verified Customer

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Great place, It’s always a pleasure coming here to purchase my new vehicle or even servicing my vehicles with the service department. ask for Jordan as a service advisor he’s great! purchase my new vehicle or even servicing my vehicles with the service department. ask for Jordan as a service advisor he’s great! More

by jpeguero55 Verified Customer Verified Customer

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Excellent Mike Chan in service management went above and beyond helping me with special parts for my classic 05 NSX and he has also helped me keep in good servi Mike Chan in service management went above and beyond helping me with special parts for my classic 05 NSX and he has also helped me keep in good service my 2017 NSX. He is professional, friendly, and responsive and I greatly appreciate the dealership for having such quality people. We have already leased a new MDX and I will look to this dealer for future car needs! More

by mwarren10 Verified Customer Verified Customer

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Acura Pembroke Pines is truly the best in the business. Thank you guys for aways going out of your way to make sure I'm taken care of. It warms my heart to say that you guys have made me feel like family. Thank you guys for aways going out of your way to make sure I'm taken care of. It warms my heart to say that you guys have made me feel like family. Thank you for all your hard work. More

by civichbdx Verified Customer Verified Customer

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Service was great as always!! Wouldn’t go anywhere else to do anything car related. The sales staff is amazing and the deals are untouchable. Service is se was great as always!! Wouldn’t go anywhere else to do anything car related. The sales staff is amazing and the deals are untouchable. Service is second to none and very quick and efficient More

by SEANBRADFORD33 Verified Customer Verified Customer

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Maintenance service Marco always hears my concerns very patience! Willie the mechanic there is the best too:)! So far it has been great:)! The car wash could be a little Marco always hears my concerns very patience! Willie the mechanic there is the best too:)! So far it has been great:)! The car wash could be a little better next time! More

by STANLEYJOANIE Verified Customer Verified Customer

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Quick & Reliable Love coming to Acura PP for service. There is never a long wait and they always do a great job. Car comes back clean and the guys who work on it are t Love coming to Acura PP for service. There is never a long wait and they always do a great job. Car comes back clean and the guys who work on it are trustworthy. More

by cristina.carvelli Verified Customer Verified Customer

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