Michael Craig-Voyk | Page 25

Sport Mazda responded

Roxana, I was very happy to read your testimonial and thank you so much for letting other know about your experience at Sport Mazda. Thank you so much for choosing my dealership for your new Mazda. I am grateful to Alex Stinvil, a wonderful young man and a very knowledgeable and competent Mazda Sales Pro. It sounds like he did a great job of making sure you found your dream car and of resolving any unexpected problems with a beneficial solution for you. The upgrade was something that you deserved. Sport Mazda always stands behind its product and does so with the best interests of the customer at heart. We are so proud to have you as a new member of the Sport Mazda Family and will always be here to support you throughout your ownership. I know you will learn to love your new Mazda and don't forget that if you have any questions or concerns, Alex will be here to make sure you receive the best care. May your miles be safe, happy and enjoyable and may every feature on your new Mazda provide you the FEEL ALIVE sensation every time you are behind the wheel. Enjoy and thank you for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Leidy, Thank you for choosing Sport Mazda for your new car. It is very kind of you to let others know about the experience you received from Earnest Evans during your recent car buying visit to my dealership. I am happy to know that you had a great experience and that you found your perfect new Mazda here. We welcome you to our Sport Mazda Family and want to provide you an even better ownership experience. We will always be here to assist you whenever you need our support. May you enjoy every single mile you drive and experience the FEEL ALIVE sensation every time you are behind the wheel. The new Mazda is loaded with features and I know you will grow to love it. Thank you again for being a most valued customer. May you have nothing but safe, happy and fun miles in your new Mazda. JAY MEALEY, OWNER

Sport Mazda responded

THANK YOU. This testimonial was answered in another response to the same person previously. Please check to see the response. Dealerrater testimonial, same date, same writer. Note: It is important to us to address every concern from our customers and try very hard to provide the deserved resolution. We value every customer and try hard to make sure each is happy and satisfied with the service provided. JAYMEALEY, OWNER

Sport Mazda responded

I don't know when I have enjoyed a testimonial so much and want you to know how much I appreciate you sharing your experience at my dealership with others. It means a great deal to me. We have worked so hard over the last few years to create a dealership and a car buying experience that really puts the customers needs and wants first. I feel confident that from top to bottom, from management to the sales floor, my entire staff has embraced that concept and applies it daily in our business. I cannot tell you how proud I am of Dan Parker, my General Sales Manager, and the key to making the experience a reality for our customers. His leadership assures our customers and staff that we will continue to provide the customer service that has motivated our customer to provide over 9,000 on-line testimonials and made us the Dealerrater Mazda Dealer of the Year in Florida for several years and Dealerrater Mazda U.S. Dealer of the Year for 3 of the last 5 years. Forgive me all the words. I just wanted you to know that you deserved all the assistance you received to make your needs and wants a reality. If we went over and above, it is also what you deserved as our customer. From your words, I can see that you are very happy with the results. That was our goal. I am proud to have you as a member of our Sport Mazda Family of Staff and Mazda Owners. We look forward to providing you the support you deserve throughout your ownership. May you and yours enjoy every mile you drive in your 2020 Mazda CX-5 and our wish is that every mile is safe, happy and fun. May 2020 be especially happy and prosperous for all. JAY MEALEY, OWNER

Sport Mazda responded

Doug, Thank you so much for the 5 Star Rating and wonderful testimonial for Sport Mazda. I am grateful to Marilyn, Mike, Gisell and the rest of the team for making sure your car buying experience was enjoyable and successful. We are proud that you chose us for your new Mazda and we are so happy to welcome you to the Sport Mazda Family. We will be here whenever you need us and look forward to providing you the support you need throughout your ownership. Thank you for recommending Sport Mazda to others. We all want to wish you a Happy New Year and may the coming year be one of happiness and prosperity for you and yours. JAY MEALEY, OWNER

Sport Mazda responded

I was very happy to read your testimonial and grateful that you were kind enough to let others know about your experience. I know that Jacob Barone will appreciate very much the nice comments you had about the service he provided you during your two car buying experience. It is customers like yourselves that have given my staff the reputation as caring and friendly professionals. I want to welcome you to the Sport Mazda Family twice over, and promise you that we will be here to support you throughout your ownership. It is not every day that I can thank customers who bought two cars the same day, but I will enjoy knowing that you both will be be driving your new Mazdas this New Year. May you have a wonderful holiday and may each mile you drive be safe, happy and fun. Wishing you a year of happiness and prosperity. JAY MEALEY, OWNER

Sport Mazda responded

David, Thank you so much for choosing Sport Mazda for your purchase. We are proud to have you as a member of our Sport Mazda Family and appreciate the trust you have placed in us by returning for your second Mazda from my dealership. I am grateful for loyal customers like yourself who have made us so successful. You will always be welcome here. Thank you for the kind words for Mayeline Sosa. She is a warm, friendly and caring individual who wants nothing more than to know you are happy with your car buying decision. Listening to your wants and needs and then doing everything she can to make sure you get what you wanted, is what we expect and what you deserve. You are much appreciated by our staff. I want to personally thank you for recommending Sport Mazda to others and wish you and yours a very Happy New Year. May every day be filled with safe, happy and fun times for you all. JAY MEALEY, OWNER

Sport Mazda responded

The Lease is a favorite of many and I am proud to say we have a great staff with excellent knowledge and experience in leasing options for all new Mazdas. I want to thank you for the wonderful testimonial and for letting others know about the experience you have had with both sales and service in supporting your lease. Jorell and Mike are knowledgeable professionals and they make a great sales-finance team for those considering the option. As you know, they will work hard to make sure you understand everything about your options before you make the crucial auto leasing decision. It is what you and every customer should expect, and deserve. Pleas enjoy your new Mazda and remember that we will always be here to support you throughout your lease. May each mile you drive be enjoyable and always safe, happy and fun Mazda miles. Thank you for your kind testimonial and we look forward to working with you for years to come. You will always be a welcome member of the Sport Mazda Family. May you and yours enjoy a very happy holiday season and a special Happy New Year for all our Mazda owners. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for trusting Sport Mazda enough to return for your next new Mazda. We are proud to have you and your family as members of the Sport Mazda Family and to be able to provide you the experience you deserve once again. I appreciate your many kind comments for the entire Sales and Finance Team that made your visit enjoyable and successful. They, like myself, appreciate so much you letting others know about your experience. It was great to see the entire family in the photo with your new Mazda. On behalf of your entire Sport Mazda Family, we wish you and yours a Very Merry Christmas and Happy New Year. May every mile you drive and every minute of your holiday season, be safe, happy and fun for all. We will always be here to support you whenever you need us. Thank you so much for recommending us to others. We look forward to your next new Mazda purchase. JAY MEALEY, OWNER

Sport Mazda responded

Kaitlynk, I am grateful to Mayeline, Dan and Mike for providing you a great car buying experience at Sport Mazda. My Mazda professionals are knowledgeable and caring individuals who will provide you all the information you need to choose the best option for you. Financing is especially important and Finance pros like Mike are always aware of the latest information from a wide variety of sources that can often provide you surprising savings on your new Mazda. Better rate than my bank is something that I hear quite often. We are very happy you chose Sport Mazda too, and are proud to welcome you to our Sport Mazda Family of staff and Mazda owners. We will be here to serve you throughout your ownership and help you insure that every mile you drive is safe, happy and fun. It is important to us that you have every opportunity to experience the FEEL ALIVE sensation, every time you are behind the wheel of your new Mazda. Thank you again for being our valued customer. We all wish you a Very Merry Christmas and a Happy New Year. May you and yours have a wonderful holiday season and may each and every day be safe, happy, and fun. JAY MEALEY, OWNER