Michael Duggan
Michael Duggan at Acura Of Pembroke Pines

Michael Duggan | Page 29

Sr. Salesman

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.9
757 Reviews

Dealership Experience

26 yrs, 11 mos

Languages Spoken

English English

4.9

757 Reviews

Write a Review

757 Reviews of Michael Duggan

November 26, 2022

Dealership Rating
Employee Rating

Unprofessional, lack of customer service. Would not recommend this dealership to anyone at all...... bad experience. More

by wsarzynski
Recommend Dealer
No
Nov 28, 2022

Acura Of Pembroke Pines responded

Hi, We are disappointed to see the poor rating and hope we can have an opportunity to resolve these concerns for you. We'd like to hear what happened to cause the low rating and encourage you to please contact Larry at lschlossberg@czag.net if you would like to discuss this further. Thank you.

November 19, 2022

Dealership Rating
Employee Rating

Sam the manager is rude and changes prices on you all the time. I’m a repeat customer and you would think you’d want to keep repeat customers happy but never have I experienced such rudeness. Sam is just the More

by D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 21, 2022

Acura Of Pembroke Pines responded

Hi, We appreciate you taking the time to tell us about this experience and regret that it wasn't up to our standards. We encourage you to reach out so we can discuss this and find a resolution. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further. Thank you.

November 13, 2022

Dealership Rating
Employee Rating

I had amazing experience with them. I had to return the car due to issues, no questions asked, they try to get out of it, took care of my needs. I would recommend them 100%. More

by rafecpmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We appreciate the kind review and hope we can be of service again in the future! - The Acura of Pembroke Pines Team

November 02, 2022

Dealership Rating
Employee Rating

Great experience aside for having to wait over 2 months for the vehicle .. Dugan is great and treated us very kindly More

by CARMENALVAREZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Vargas, Olivia

Nov 03, 2022

Acura Of Pembroke Pines responded

Dugan and the team are happy your felt taken care of here, Carmen! Thank you for being an Acura of Pembroke Pines customer!

October 31, 2022

Dealership Rating
Employee Rating

Michael was great! He helped me with all of my questions and new car settings. I love my new car even though I had no plans of getting one! :) More

by MSLILLIANCOLON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto , Douglas Campbell, Dino Liebro

Nov 01, 2022

Acura Of Pembroke Pines responded

We're so happy Michael could help you into a new car! We hope that you continue to be impressed with it and look forward to assisting you again! Thank you! - Acura of Pembroke Pines

October 27, 2022

Dealership Rating
Employee Rating

Very disappointed with the service I’ve been receiving for the past two months from this dealership. From the sells desk to the insurance desk the entire staff mislead me. From one vehicle that wasn’t eve More

by jenny19r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Ng , Dino Liebro, Freddy Tigero, Curtis, Ryan

Oct 28, 2022

Acura Of Pembroke Pines responded

Thank you for your review, Jenny. Our team works hard for our customers and it's hard to hear you were left disappointed. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

October 27, 2022

Dealership Rating
Employee Rating

I was well taken care of great guys I will definitely recommend people here thanks More

by Ramsley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2022

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback! We're happy to hear our Acura of Pembroke Pines team took great care of you during your visit and we look forward to serving you again in the future. Take care!

Oct 27, 2022

Ramsley responded

You’re very welcome

October 22, 2022

Dealership Rating
Employee Rating

This is one of the best dealer I ever been to great people great service thanks you so much I’ll definitely be back soon More

by Ramsley aybar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Douglas Campbell

Oct 24, 2022

Acura Of Pembroke Pines responded

Thank you for leaving us such a great review and five-star rating! We'll see you next time! - Acura of Pembroke Pines

October 14, 2022

Dealership Rating
Employee Rating

I was treated good. The price was fair. The response and service was great when I notified Mike of low tire tread. The service advisor also did a great job communicating More

by ATBAKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Ticker, Marco Pinto , Christian Rodriguez

Oct 17, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your experience! Mike & the team appreciate your kind feedback and hope to see you again next time here at Acura of Pembroke Pines!

October 09, 2022

Dealership Rating
Employee Rating

They were very helpful in an emergency situation with limited time to get the car fixed More

by lrouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto

Oct 11, 2022

Acura Of Pembroke Pines responded

We're glad we could help! Thank you for coming to see the Acura of Pembroke Pines team!

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