Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Michael Ellis
Refer Me
42 Reviews
Dealership Experience
4 yrs, 1 mo
42 Reviews
Write a Review
42 Reviews of Michael Ellis
May 07, 2024
We were met by smiling faces as we walked into the dealer. Our car was ready for our review and the process of buying it was seamless. All the employees were knowledgeable and answered questions readi dealer. Our car was ready for our review and the process of buying it was seamless. All the employees were knowledgeable and answered questions readily. Thank you to all for making buying a car a pleasant experience. More
by CERATIV
Verified Customer
Helpful 
May 06, 2024
Stephen was very helpful and knowledgeable on the entire process from start to finish. We are glad we bought our brand-new car from here to have this wonderful experience! process from start to finish. We are glad we bought our brand-new car from here to have this wonderful experience! More
by FNMMD
Other Employees Tagged: Stephen Richardson, Khaled Jamal
March 16, 2024
It was a good experience, people knew what they were doing, professional, courteous. I would recommend Niello to a friend. Only draw back was the amount of time it took. doing, professional, courteous. I would recommend Niello to a friend. Only draw back was the amount of time it took. More
by JPBLUES1
Other Employees Tagged: Jack Felts
March 12, 2024
Wish all dealership would be more like this. . will always have my Future Business from here on out . will always have my Future Business from here on out More
by Noi
Other Employees Tagged: Brandon Balassi , Tevin
March 03, 2024
This was our second transaction at Niello and it was even better than our first. We had a great experience! Terry, our salesperson, was friendly and professional. Carlos, the sales manager got our deal done! better than our first. We had a great experience! Terry, our salesperson, was friendly and professional. Carlos, the sales manager got our deal done! Logan, in finance, was excellent and explained everything in a really respectful way. Steve, who got us out on the road, was so kind and thorough. We knew we’d love our car, but we didn’t expect to fall in love with our dealership! Thanks, Team Niello! More
by BETTSI.LEDESMA
Other Employees Tagged: Stephen Richardson, Carlos Alvarenga , Terry, Logan
February 05, 2024
You have a peach of an employee in Vincent Vail. I called Neillo about a Certified 2021 Atlas I had my eye on; Vincent answered the phone about 2:30pm. I told him my wife and I were coming down to p I called Neillo about a Certified 2021 Atlas I had my eye on; Vincent answered the phone about 2:30pm. I told him my wife and I were coming down to purchase the car and would be there by 3pm. Additionally, the 49er game was on at 5pm and I asked Vincent if we can be in and out. He said he would do his best. By crackie, we were done with the deal and home before the 2nd quarter had started. The next day it was discovered the car needed detailing (Vincent had offered to have it detailed before we left the dealership). Not only did Vincent follow up in a professional manner he offered to drive me home himself as my wife was working. Thats what I call service. Professional, attentive and kind is how I would describe my interaction at Neillo thanks to Vincent. That man deserves a raise. My only negative comment would be, that certified black Atlas should have been detailed and ready to go before we purchased it. I broke my own rule about buying a car in the pouring rain I take responsibility for that and it was no fault of Vincent. He's a prince. Additionally, I should have been provided a loaned car for a day while the detailing was done. More
by R.BOTTINI
Other Employees Tagged: Vincent Vail
February 04, 2024
It was great experience. As always a long wait to do the paperwork but other then that it was good. As always a long wait to do the paperwork but other then that it was good. More
by KRYSTALHELZER
Other Employees Tagged: Jack Felts
January 30, 2024
Nice people , great service, wonderful customer care . I wish we lived near Niello , so we could take our VW to them. Financing our car was a great deal with zero percent interest Thank you to all Nie I wish we lived near Niello , so we could take our VW to them. Financing our car was a great deal with zero percent interest Thank you to all Niello staff especially Terry Conway More
by KOLAT57
January 15, 2024
Wonderful customer service. I have no doubt that I will be well taken care of for the years to come. I have no doubt that I will be well taken care of for the years to come. More
by KARILUDINGTON
Other Employees Tagged: Raymond Moreno
January 10, 2024
Stephan. Logan and Carlos all worked together to get me a great deal. I am highly satisfied. Stephan went out of his way to further assist me the next day wit Logan and Carlos all worked together to get me a great deal. I am highly satisfied. Stephan went out of his way to further assist me the next day with vehicle set up which was very helpful. I would recommend somehow to reduce the overall process of car buying, make it less fatiguing for everyone. More
by PATELKAY
Other Employees Tagged: Logan Koss, Stephen Richardson, Carlos Alvarenga
Dealership Inventory (199 Vehicles)
