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Michael Ferrara
183 Reviews
Dealership Experience
8 yrs, 5 mos
183 Reviews
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183 Reviews of Michael Ferrara
June 19, 2020
A Good day at Gates Toyota Mike was just wonderful to do business with. My wife's Selara needed a new timing belt and water pump and would have required a long wail. Mike got Mike was just wonderful to do business with. My wife's Selara needed a new timing belt and water pump and would have required a long wail. Mike got a got the Avalon and sent me on my way with the car delivered the following day. A good experience. More
by DARTHURDODGE
Verified Customer
June 19, 2020
Excellent service Service staff was ready and available when I arrived at scheduled time-prompt service and good communication of progress-everything completed that I n Service staff was ready and available when I arrived at scheduled time-prompt service and good communication of progress-everything completed that I needed. Very pleased with the service at Gates Toyota. More
by Car Guy B
June 14, 2020
As always, excellent.!! I had an oil change and general all points inspection. Always efficient and prompt. They did not try to sell me other things for my car I did not ne I had an oil change and general all points inspection. Always efficient and prompt. They did not try to sell me other things for my car I did not need. I had trouble putting my license plate on the back of my car since the previous bolts were rusted. The Toyota service department was happy to oblige and was able to remove the old plate and put on my new one. I feel at home with this service center and recommend it to all my friends. I also went shopping for a new Camry while I was there. I was hoping for 0%finance but that offer was no longer available. They were offering 1.9% and some rebate type thing for Camrys. The salesman had a mask as did I and appeared sensitive to the Covid 19 issues. I also looked at the Rave and Highlander. We have had remarkable service from our 2012 Toyota from Gates. It has 110 miles on it and has been driven all over the United States. Only Gates Service has taken care of it. We would consider buying another Camry because of the service and quality that car. More
by MLH4PU
Other Employees Tagged: Stephen Mackin , Mike McNally, Sorry, I cannot remember the other employees I worked with in the Service Center
June 10, 2020
In and out fast with no problems. I was in for an oil change and it was easy in and out. During the visit, I was told I needed new wiper blades. This was also completed. As faith wo I was in for an oil change and it was easy in and out. During the visit, I was told I needed new wiper blades. This was also completed. As faith would have it, there was a storm and I appreciated the new blades. Thank you. More
by MARKRGREEN2201
June 08, 2020
Great and clear communication as to what was needed, recommend, and to be aware of items during the visit. Customer representatives were great as always. recommend, and to be aware of items during the visit. Customer representatives were great as always. More
by JOHN.J.GULANICK
Other Employees Tagged: Trent Jackson, Brian Gardner, Stephen Mackin , Drew Ummel
June 04, 2020
I had to go in to get a new battery in my Tacoma. Service was very quick to take the truck in and everyone was friendly. was very quick to take the truck in and everyone was friendly. More
by annat
Other Employees Tagged: Stephen Mackin
May 18, 2020
Excellent 👍 job, didn't take long, great service.your store is located in a great spot and doesn't take me long to get there. store is located in a great spot and doesn't take me long to get there. More
by GUY.LATHION
Other Employees Tagged: Brian Gardner, Stephen Mackin , There was a nice young lady at service desk
May 13, 2020
Gates is a very professional dealership. I’ve done business with them for years. They have serviced our cars and I can trust their recommendations. business with them for years. They have serviced our cars and I can trust their recommendations. More
by EANDKSKI
Other Employees Tagged: Jason Westafer, Brian Gardner, Stephen Mackin , Robert Strahan (?) sales
May 07, 2020
The Service Department was excellent as always. My service was completed ahead of the scheduled time they told me. The customer service agent went over everything that was done, as well as what should service was completed ahead of the scheduled time they told me. The customer service agent went over everything that was done, as well as what should be done over the next 2 visits. More
by JOHN.J.GULANICK
Other Employees Tagged: Trent Jackson, Brian Gardner, Stephen Mackin , Drew Ummel
