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Michael Ferrara
178 Reviews
Dealership Experience
8 yrs, 2 mos
178 Reviews
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178 Reviews of Michael Ferrara
June 08, 2020
Great and clear communication as to what was needed, recommend, and to be aware of items during the visit. Customer representatives were great as always. recommend, and to be aware of items during the visit. Customer representatives were great as always. More
by JOHN.J.GULANICK
Verified CustomerOther Employees Tagged: Trent Jackson, Brian Gardner, Stephen Mackin , Drew Ummel
June 04, 2020
I had to go in to get a new battery in my Tacoma. Service was very quick to take the truck in and everyone was friendly. was very quick to take the truck in and everyone was friendly. More
by annat
Other Employees Tagged: Stephen Mackin
May 18, 2020
Excellent 👍 job, didn't take long, great service.your store is located in a great spot and doesn't take me long to get there. store is located in a great spot and doesn't take me long to get there. More
by GUY.LATHION
Other Employees Tagged: Brian Gardner, Stephen Mackin , There was a nice young lady at service desk
May 13, 2020
Gates is a very professional dealership. I’ve done business with them for years. They have serviced our cars and I can trust their recommendations. business with them for years. They have serviced our cars and I can trust their recommendations. More
by EANDKSKI
Other Employees Tagged: Jason Westafer, Brian Gardner, Stephen Mackin , Robert Strahan (?) sales
May 07, 2020
The Service Department was excellent as always. My service was completed ahead of the scheduled time they told me. The customer service agent went over everything that was done, as well as what should service was completed ahead of the scheduled time they told me. The customer service agent went over everything that was done, as well as what should be done over the next 2 visits. More
by JOHN.J.GULANICK
Other Employees Tagged: Trent Jackson, Brian Gardner, Stephen Mackin , Drew Ummel
May 06, 2020
This is our 5th new vehicle that we have purchased from Mike Fahey at Gates in South Bend and we Love how he handles everything! Special Thanks to Mike Fahey and Gates in South Bend! ❤️ Mike Fahey at Gates in South Bend and we Love how he handles everything! Special Thanks to Mike Fahey and Gates in South Bend! ❤️ More
by PONTIUS.STEVEN
Other Employees Tagged: Paris Dickinson, Mike Fahey
May 01, 2020
The service was great, and soon as it is time I will be back for an oil change And any other device that I may need back for an oil change And any other device that I may need More
by GUY.LATHION
Other Employees Tagged: Brian Gardner, Stephen Mackin , Brandon Crimmins
April 20, 2020
Service on Toyota Rav4 My experience was excellent! Told me everything I needed to know and set me up for service in 6 months! Very Satisfied. Will recommend to friends! My experience was excellent! Told me everything I needed to know and set me up for service in 6 months! Very Satisfied. Will recommend to friends! More
by DFORKER
April 17, 2020
Always helpful and polite. They answer question or direct me to the person I need to talk to! Make recommendations for up keep services also me to the person I need to talk to! Make recommendations for up keep services also More
by TRACYAR130
Other Employees Tagged: Brian Gardner, Stephen Mackin , Brandon Crimmins
April 16, 2020
Whazza Tire issues.I hate technology that makes you pay $$$ for some piece of plastic that is designed to break. Not tech's fault. Had both rear tires leakin Tire issues.I hate technology that makes you pay $$$ for some piece of plastic that is designed to break. Not tech's fault. Had both rear tires leaking air. Of course, not a quick or inexpensive fix. Had to install fit kits, TPMS is a pain in the xxx. Of course, one is corroded and broke which is the target, to make sure something breaks so we have to pay out $$$$ on stupid stuff. I don't mind paying for a real repair on a real part, but this is ridiculous. I would rather check my own air pressure than to have this expensive computerized, man designed to fail frills on my truck. I opt for a low tech vehicle. Would Toyota please make me a nice low tech truck? Not bad ideas but the xxxx sensors are getting to be a pain in my #@*. All I do is pay big bucks to replace sensors that monitor everything on that vehicle. Most of this stuff is either faulty, too sensitive, gets corroded, moisture, whatever! It needs to be able to be by-passed somehow if the owner doesn't want it. The service staff is very honest and helpful and explains things well and even showed me what the problem was. With the price of parts, labor, and fees and tax, I could have bought 2 new rear tires and all I did is replace valve stem and a stupid sensor and all the labor to tear down the tire, wheel, install, replace. Yuck. More
by MNEMES
Other Employees Tagged: Brian Gardner, Stephen Mackin , Brandon Crimmins
Dealership Inventory (184 Vehicles)
2023 Chrysler Pacifica
used
Brilliant Black Crystal Pearlcoat exterior
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Front-wheel Drive
