Michael Ferrara
Michael Ferrara at Gates Toyota

Michael Ferrara | Page 17

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

Contact Me
4.8
180 Reviews

Dealership Experience

8 yrs, 3 mos

4.8

180 Reviews

Write a Review

180 Reviews of Michael Ferrara

July 11, 2019

Dealership Rating
Employee Rating

Maintenance The service was provided promptly and I was provided polite and efficient service. I am traveling through from out state and needed maintenance before More

by patricembaros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2020

Gates Toyota responded

Thank you for your 5-Star rating and great feedback!

July 05, 2019

Dealership Rating
Employee Rating

Awesome In all the years I have dealt with Gates Toyota for many vehicles, they keep being there for me and keep up their level of quality service More

by MNEMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin , Brandon Crimmins, Austin, Randon, Wade, Dave Peppers, how not on list,all the great techs

Feb 10, 2020

Gates Toyota responded

Thank you for your great feedback!

June 19, 2019

Dealership Rating

Service. Solved the issue I had. No upsell! I've gone to other Service Centers and it seems their primary goal is to run up cost. If I visit for a General m More

by DMANNS0607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 11, 2019

Dealership Rating
Employee Rating

Quick service I had to have my SUV towed in on a Friday evening. The service department had me going again Saturday morning. Mike from the service department foll More

by RRRHODES49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 10, 2019

Dealership Rating
Employee Rating

warm, informed,fast and efficient. i was very satisfied with my service. the wait time was not that long. i was in and out in no time. that works for me. More

by 2BASKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Crimmins

June 07, 2019

Dealership Rating

Quick Job We dropped off the car and were told it would be about an hour. Went shopping and came back 45 minutes later - it was done! More

by KONIECZNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Crimmins

June 04, 2019

Dealership Rating
Employee Rating

Gates visit Gates treats me with efficiency and courtesy. I trust them. Would recommend them to others needing service for their new or used Toyota cars and truck More

by GRMAZ2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner

May 06, 2019

Dealership Rating
Employee Rating

Friendly, respectful, and expertly done. I never had a problem at this service center. They have always been trustworthy and always given me the option on what was to be done. More

by GSCARBERR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Miller, Jason Westafer , Nathan Brown, Mike McNally

April 01, 2019

Dealership Rating
Employee Rating

Loyal customer since 1983. I have had all four of my Toyotas service here. Also I have purchased them here. Location is convenient and I get good service here. More

by EDNFRANCES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Fahey

March 20, 2019

Dealership Rating
Employee Rating

Great job Everone was very helpful. I am very bad with names but everbody was great. The RAV4 is great. It would be nice to get an instructional class on all More

by MRKEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Petlick, Chris Jackson

...
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