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Michael Ferrara
183 Reviews
Dealership Experience
8 yrs, 5 mos
183 Reviews
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183 Reviews of Michael Ferrara
August 22, 2019
Excellent Service throughout. Great customer service my 2nd brand new car from Gates wouldn't go anywhere else. Love my Toyotas thee best. Fast service and fast Service throughout. Great customer service my 2nd brand new car from Gates wouldn't go anywhere else. Love my Toyotas thee best. Fast service and fast delivery. More
by PATRICIABUENO66
Verified CustomerOther Employees Tagged: Jason Westafer, Brian Gardner, Stephen Mackin , Brandon Crimmins, Mike McNally
August 22, 2019
The Service Team is Greatly Appreciated These guys always do a great job! Thank you for all you do! It’s refreshing to go into a dealer and be treated so well and with respect. These guys always do a great job! Thank you for all you do! It’s refreshing to go into a dealer and be treated so well and with respect. More
by JONECARTER
Other Employees Tagged: Brian Gardner, Stephen Mackin , Brandon Crimmins, Mike Fahey
July 11, 2019
Efficient Work Force Came with my 2009 Toyota Prius broken key knob. Received respectfully. Accorded with all sense of business-mindedness or customer courtesy. Within a r Came with my 2009 Toyota Prius broken key knob. Received respectfully. Accorded with all sense of business-mindedness or customer courtesy. Within a reasonable time a genuine part and qualified service personnel has professionally installed a new key knob with my car functioning as a brand new car. Thanks for the company' technicians professionalism. More
by W.BOADIBECKSON
Other Employees Tagged: Brad Stump, Kirk Ziegert, Brian Gardner, Stephen Mackin , Brandon Crimmins, Samantha
July 11, 2019
Maintenance The service was provided promptly and I was provided polite and efficient service. I am traveling through from out state and needed maintenance before The service was provided promptly and I was provided polite and efficient service. I am traveling through from out state and needed maintenance before continuing my trip. Thanks for everything. More
by patricembaros
July 05, 2019
Awesome In all the years I have dealt with Gates Toyota for many vehicles, they keep being there for me and keep up their level of quality service In all the years I have dealt with Gates Toyota for many vehicles, they keep being there for me and keep up their level of quality service More
by MNEMES
Other Employees Tagged: Brian Gardner, Stephen Mackin , Brandon Crimmins, Austin, Randon, Wade, Dave Peppers, how not on list,all the great techs
June 19, 2019
Service. Solved the issue I had. No upsell! I've gone to other Service Centers and it seems their primary goal is to run up cost. If I visit for a General m Solved the issue I had. No upsell! I've gone to other Service Centers and it seems their primary goal is to run up cost. If I visit for a General maintenance check, I expect to be inform of preventive concerns, but not when I have e specific request. More
by DMANNS0607
June 11, 2019
Quick service I had to have my SUV towed in on a Friday evening. The service department had me going again Saturday morning. Mike from the service department foll I had to have my SUV towed in on a Friday evening. The service department had me going again Saturday morning. Mike from the service department followed up with me multiple times to give me progress updates. More
by RRRHODES49
June 10, 2019
warm, informed,fast and efficient. i was very satisfied with my service. the wait time was not that long. i was in and out in no time. that works for me. i was very satisfied with my service. the wait time was not that long. i was in and out in no time. that works for me. More
by 2BASKIN
Other Employees Tagged: Brandon Crimmins
June 07, 2019
Quick Job We dropped off the car and were told it would be about an hour. Went shopping and came back 45 minutes later - it was done! We dropped off the car and were told it would be about an hour. Went shopping and came back 45 minutes later - it was done! More
by KONIECZNY
Other Employees Tagged: Brandon Crimmins
June 04, 2019
Gates visit Gates treats me with efficiency and courtesy. I trust them. Would recommend them to others needing service for their new or used Toyota cars and truck Gates treats me with efficiency and courtesy. I trust them. Would recommend them to others needing service for their new or used Toyota cars and trucks. More
by GRMAZ2004
Other Employees Tagged: Brian Gardner
