Michael Ferrara | Page 7

They always want to sell you extra stuff. We said, “we just need the routine service for 50k miles” and they kept wanting to add a bunch of extraneous stuff, even though we told them we were on a time cru just need the routine service for 50k miles” and they kept wanting to add a bunch of extraneous stuff, even though we told them we were on a time crunch More

by PGUENTERT60681 Verified Customer Verified Customer

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As.usual, my experience at Gates was stellar. I have come to rely on, and trust Gates.for all my Toyota needs. I am so happy to have found Gates. come to rely on, and trust Gates.for all my Toyota needs. I am so happy to have found Gates. More

by juanitasigns Verified Customer Verified Customer

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They were great. They did my normal service, but also found a weak battery and replaced it under warranty. They took care of my leaking heat pump under warranty as well. Got everything done in just a f found a weak battery and replaced it under warranty. They took care of my leaking heat pump under warranty as well. Got everything done in just a few short hours. More

by CAREYTREESH Verified Customer Verified Customer

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Every time I come in to get work done on my Sleigh I’m taken care of and I know everything will be great Thanks taken care of and I know everything will be great Thanks More

by SANTA-GARY Verified Customer Verified Customer

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Easy to schedule online and the service department was prompt and efficient. I loved the video review and text updates. Very thorough and helpful to understand what was found and the recommended work. prompt and efficient. I loved the video review and text updates. Very thorough and helpful to understand what was found and the recommended work. More

by Car Guy B Verified Customer Verified Customer

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I was extremely overcharged I checked with several neighboring auto service center and found that I was overcharged $200. Very upseting and disappointing I will not be doing service here again. neighboring auto service center and found that I was overcharged $200. Very upseting and disappointing I will not be doing service here again. More

by CHARANRICHARDS Verified Customer Verified Customer

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Overpriced and always find other things to add on to up the price. Was not given any quote for initial reSons for being there, only for extras. the price. Was not given any quote for initial reSons for being there, only for extras. More

by ORCA269 Verified Customer Verified Customer

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They took my car in at the scheduled time. Quick turn around for assessment and service. Staff that I dealt with are customer service oriented. Waiting area was clean. around for assessment and service. Staff that I dealt with are customer service oriented. Waiting area was clean. More

by K.OGREN08 Verified Customer Verified Customer

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Service was very efficient and professionally completed. The video of the service being performed on my vehicle was something new and did provide some different information. In short, I had a very satisfac The video of the service being performed on my vehicle was something new and did provide some different information. In short, I had a very satisfactory visit. More

by PKOCHANO Verified Customer Verified Customer

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I have had a leaky tire for some time; they found the faulty valve stem and fixed it without charge. They were very friendly and efficient and quick. Thank you. faulty valve stem and fixed it without charge. They were very friendly and efficient and quick. Thank you. More

by BUCKFAMILY Verified Customer Verified Customer

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