Michael Ferrara
Michael Ferrara at Gates Toyota

Michael Ferrara | Page 7

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
178 Reviews

Dealership Experience

8 yrs, 2 mos

4.8

178 Reviews

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178 Reviews of Michael Ferrara

December 02, 2020

Dealership Rating
Employee Rating

I have had a leaky tire for some time; they found the faulty valve stem and fixed it without charge. They were very friendly and efficient and quick. Thank you. More

by BUCKFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

November 23, 2020

Dealership Rating
Employee Rating

I left the vehicle on a Friday evening without an appointment. They took care of maintenance and a recall by early Saturday morning. Great work. More

by ATKIMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 23, 2020

Dealership Rating
Employee Rating

Got me in and out very fast. Kept me informed. Every one is very friendly. Have always had good service at Gates Toyota. Thanks for the great job More

by PMLCABLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

November 20, 2020

Dealership Rating
Employee Rating

Nice place with good customer service and people willing to help you find what you want and a fair price with good quality keep up More

by chrixxymvullarh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

November 20, 2020

Dealership Rating
Employee Rating

Great! I have only one thing to say. I hope you keep up such a great job. Doing things to the car with ecspertise. Kind personal care. Enjoy! Bringing my car to you to be serviced. Maybe only thing better More

by JIMHORVATH1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kirk Ziegert, Trent Jackson , Mercedes Kimble-Stuckey, Mike McNally, Landon Wiegand

November 19, 2020

Dealership Rating
Employee Rating

Love these guys, they make me feel like family! And take great care of my car! Always timely, love their reminders as I'm a busy woman and can forget at times! More

by K.CLARK6094
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

November 13, 2020

Dealership Rating
Employee Rating

I had a scheduled maintenance on my Highlander, it was easy to schedule & the work was done efficiently. Excellent service, and I was very satisfied. More

by CATSKAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

November 06, 2020

Dealership Rating
Employee Rating

Service was very slow and I was not able to get the car washed. I asked for a token and they told me I had to come back and they would remember me. Good service and clean operation. I will be back but h More

by RALHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 02, 2020

Dealership Rating
Employee Rating

I was horrified when they allowed a customer into the waiting area without a mask. She proceeded to use a desk and also used the restroom. I would caution anyone going there. More

by MARTINJBICKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 23, 2020

Dealership Rating
Employee Rating

They had never met me, I bought my first new car over the phone without seeing it and they made it easy and smooth. I met them when I picked up the car, service and sales has been great. More

by DENNIS.KEISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

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