Michael Ferrara
Michael Ferrara at Gates Toyota

Michael Ferrara | Page 8

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

Contact Me
4.8
180 Reviews

Dealership Experience

8 yrs, 4 mos

4.8

180 Reviews

Write a Review

180 Reviews of Michael Ferrara

November 02, 2020

Dealership Rating
Employee Rating

I was horrified when they allowed a customer into the waiting area without a mask. She proceeded to use a desk and also used the restroom. I would caution anyone going there. More

by MARTINJBICKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 23, 2020

Dealership Rating
Employee Rating

They had never met me, I bought my first new car over the phone without seeing it and they made it easy and smooth. I met them when I picked up the car, service and sales has been great. More

by DENNIS.KEISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

October 22, 2020

Dealership Rating
Employee Rating

My service team was awesome! Got excellent service, professional and prompt. Toyota service is everything it needs to be. I use your service department both personally and professionally. More

by JANHILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 20, 2020

Dealership Rating
Employee Rating

Great service as always!! Will keep coming back and recommending them to all! The service managers in this department are as always outstanding at their jobs. More

by SBLACKFORD19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

October 14, 2020

Dealership Rating
Employee Rating

Literally heard about it the day of at 9am and got online and booked an appointment for 1pm, less then an hour my oil was changed and car was waiting on me. Great price, great people, and really simple. Defi More

by aswar20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Turner

October 14, 2020

Dealership Rating
Employee Rating

Took 2018 Rav4 in for service, did not try to oversell since did not need oil change yet, just tire rotation and fluid check - fast service and reasonable price. More

by pletchdl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

October 07, 2020

Dealership Rating
Employee Rating

I always have been very happy with the work of your service team and how courteous and professional they always are with me. Thanks so much. More

by MORADECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

October 03, 2020

Dealership Rating
Employee Rating

Great price for an oil change. Paid $50 bucks for full synthetic and a tire rotation! Service personnel were very courteous and the service was quick. More

by JLSTACY506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin

September 28, 2020

Dealership Rating
Employee Rating

I am always glad to get an appointment when I need it and they are usually very good about keeping the time as short as they can. More

by CARCH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 14, 2020

Dealership Rating
Employee Rating

Quick service and reasonable prices. Friendly technicians and staff always. The staff are knowledgeable and they let me know what needs to be done along the way. More

by SSTORMYC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

...
8
...

Dealership Inventory (164 Vehicles)

used 2012 Ford Fusion car
2012 Ford Fusion
used
Bordeaux exterior
Automatic
Front-wheel Drive
new 2026 Toyota 4Runner car
2026 Toyota 4Runner
new
08x0/Ea20 exterior
Automatic
Four-wheel Drive
used 2006 Lexus RX 330 car
2006 Lexus RX 330
used
Crystal White exterior
Automatic
All-wheel Drive
used 2020 Toyota Sienna car, priced at $24,603
2020 Toyota Sienna
used
Parisian Night Pearl exterior
Automatic
Front-wheel Drive
used 2007 Toyota RAV4 car, priced at $7,900
2007 Toyota RAV4
used
N/A exterior
Automatic
Front-wheel Drive
used 2010 Toyota Tundra car, priced at $16,414
2010 Toyota Tundra
used
Radiant Red exterior
Automatic
Rear-wheel Drive