Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 20

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
573 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

23 yrs, 11 mos

Languages Spoken

English English

4.6

573 Reviews

Write a Review

573 Reviews of Michael Grasso

December 07, 2023

Dealership Rating
Employee Rating

Punctuality. Profesionalismo. Michael was fast and expedite the service as it was my request.all was services as expecred More

by OPENMIND011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

Acura Of Pembroke Pines responded

Thank you for your confidence in Acura of Pembroke Pines, and for your business. We are grateful to have you as a customer!

December 04, 2023

Dealership Rating
Employee Rating

The gentleman who I delt with, Michael Grasso was excellent on handling my needs while at the dealership. More

by LWATON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Acura Of Pembroke Pines responded

We're glad to know that Michael was able to assist you with your needs excellently during your visit to Acura of Pembroke Pines. Thank you for choosing us! We'll see you next time. Safe travels!

November 23, 2023

Dealership Rating
Employee Rating

Great service. Very timely and economical. Much appreciated. Will return for future work. The service advisor worked in a way respectful of my time. More

by mysticman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2023

Acura Of Pembroke Pines responded

We're glad to know that you had a great experience with our service team at Acura of Pembroke Pines. We appreciate your feedback and look forward to assisting you in the future! Safe travels!

November 16, 2023

Dealership Rating
Employee Rating

The dealer the service shop always has the best service including car wash complimentary after services are finished. More

by groupierreabdel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Ticker , Douglas Campbell, Giovanni Vargas, Adonis , Mario sales associates

Nov 17, 2023

Acura Of Pembroke Pines responded

We're glad to know that you appreciate our complimentary car wash after service at Acura of Pembroke Pines. Thanks for the positive feedback!

November 13, 2023

Dealership Rating
Employee Rating

Have been coming here for years. Consistently good service, fair prices and convenient accomodations. I have dealt with numerous employees from sales, to service, managers, and eve More

by AngryBuyer0021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber, Jean Louis, Marco Pinto , Lucas (Service Advisor), Mike Duggan (Sales) - Both a pleasure to deal with and provide excellent service.

Nov 14, 2023

Acura Of Pembroke Pines responded

We're so glad to know you've been enjoying our service at Acura of Pembroke Pines for years! It's great that our team has consistently provided good service and fair prices. And yes, those sandwiches are pretty amazing too! Thanks for the review.

November 09, 2023

Dealership Rating
Employee Rating

Had to use a new service "advisor," who lacked customer skills and business acumen. Certainly will not choose him again next time ... I was unable to even get an itemized invoice after my advisor applied t More

by SANTIAGOACOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Acura Of Pembroke Pines responded

Santiago, We're disappointed to read about your recent experience with our new service advisor. We strive for excellent customer service and it sounds like we fell short during your visit. We would appreciate the opportunity to discuss this further and address any issues you have. Please contact our Service Department at (877) 468-9930. Thank you.

November 06, 2023

Dealership Rating
Employee Rating

I received an excellent service. I did not have to wait long. All was done super fast. More

by GREGGUTMAN9
Recommend Dealer
Yes
Nov 06, 2023

Acura Of Pembroke Pines responded

Hi Gregg! Thank you for leaving us this five-star review and kind words about our service team at Acura of Pembroke Pines! Safe travels!

November 04, 2023

Dealership Rating
Employee Rating

Excellent service. Thank you for your help. I will recomend your service for my friends. More

by LIUACOSTA81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Nov 06, 2023

Acura Of Pembroke Pines responded

We're so glad we could assist you! Thanks for recommending Acura of Pembroke Pines to your friends and please don't hesitate to reach out if we can be of service again in the future!

October 30, 2023

Dealership Rating
Employee Rating

I’m very much satisfied with the prompt service of Acura of Pembroke Pines. The waiting room is very clean. Thank you More

by CHITRASULTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Acura Of Pembroke Pines responded

Thank you for the positive review! We're glad to know you enjoyed our prompt service and clean waiting room at Acura of Pembroke Pines. We'll see you next time! Have a great ride!

October 28, 2023

Dealership Rating
Employee Rating

Great work done good experience with the manager Jordan Ferber He called and and assure that everything was done properly More

by RICARDO.AVILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Gomez, Jordan Ferber

Oct 30, 2023

Acura Of Pembroke Pines responded

Ricardo, we're glad to know that you had a positive experience with Jordan & the team at Acura of Pembroke Pines. We always strive for the best service and we appreciate your feedback!

...
20
...

Dealership Inventory (494 Vehicles)

used 2024 Acura RDX car, priced at $41,688
2024 Acura RDX
used
Majestic Black Pearl exterior
Automatic
All-wheel Drive
used 2023 Acura RDX car, priced at $31,588
2023 Acura RDX
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Acura Integra car, priced at $40,995
2026 Acura Integra
new
Platinum exterior
CVT
Front-wheel Drive
new 2026 Acura RDX car, priced at $56,900
2026 Acura RDX
new
Carbon exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $52,650
2026 Acura RDX
new
Carbon exterior
Automatic
All-wheel Drive
new 2026 Acura Integra car, priced at $41,095
2026 Acura Integra
new
Platinum exterior
CVT
Front-wheel Drive