Michael Gross
Michael Gross at Joe Machens Capital City Ford

Michael Gross | Page 3

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.9
93 Reviews

Where do I start...:) I've been in retail for over 35 years. Retired from my previous job and started with something fresh with new goals and being a greenhorn again after several decades takes a bit to get used too... I've had a life style change and have lost over 215lbs and still working towards my goal. I have 2 great young adults 1 who has started her career and the other is graduating MU this year to start his. And enjoying life!

Dealership Experience

2 yrs, 1 mo

Languages Spoken

English English

4.9

93 Reviews

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93 Reviews of Michael Gross

March 05, 2026

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Employee Rating

We are happy with t b e truck we ended up getting but it was a long day process More

by brandyjackdavis
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Christian Connite

Mar 05, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your experience with your new Ford. We appreciate your patience throughout the lengthy day and are pleased you’re happy with the truck. Please let us know if we can do anything else for you.

February 28, 2026

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I have now purchased or helped purchase 5 cars from Joe Machens. This dealership makes the buying process easy and worry-free. Thank you. More

by courtney65084
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Recommend Dealer
Yes
Feb 28, 2026

Joe Machens Capital City Ford responded

It’s fantastic to support you on your fifth purchase and make acquiring your used Ford Flex straightforward. Douglas, Kevin, Christian, and Michael appreciate your continued trust. We look forward to assisting you with your next vehicle choice.

February 28, 2026

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Mike did a fantastic job getting my sister into her first car! It wasn’t easy and the process was longer than we all had planned. But everything still went smoothly and everyone was very nice about everythin More

by Selenac603
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2026

Joe Machens Capital City Ford responded

It’s great Michael and our team kept you informed and made everything run smoothly, even with the longer timeline. Congratulations on your sister’s first Ford. Thank you for sharing your experience.

February 27, 2026

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Michael was the best salesman I have ever dealt with! He was super nice, explained everything very well, was very patient when everything went wrong. Best service I have ever seen! Oh Doug was pretty gre More

by paisleycarpio
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Recommend Dealer
Yes
Feb 28, 2026

Joe Machens Capital City Ford responded

We’re delighted Michael and Douglas delivered outstanding service during your used Nissan Rogue purchase. Your feedback means a lot and we look forward to assisting you again down the road.

February 27, 2026

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Nice dealership to do business with. Salespeople are not pushy and have time to work with their customers. More

by weldingplusllc
Recommend Dealer
Yes

Other Employees Tagged: Douglas Keeler

Feb 28, 2026

Joe Machens Capital City Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 25, 2026

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I recently bought a new Ford F-150 Tremor from Joe Machens Capital City Ford and had a great experience. My salesman, Mike Gross, was professional, knowledgeable, and easy to work with. No pressure — More

by kodytasia
Sales Price Transparency
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Recommend Dealer
Yes
Feb 25, 2026

Joe Machens Capital City Ford responded

We’re delighted to hear that purchasing your new Ford F-150 Tremor went so smoothly. Thank you for recognizing our team’s professional and honest approach. We appreciate your recommendation and look forward to assisting you again.

February 20, 2026

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Very professional. Mike was great and not pushy at all. Was able to work with me a bit on the price. No hidden fees or gotchas. More

by danabob2
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Feb 20, 2026

Joe Machens Capital City Ford responded

Knowing Michael provided professional, transparent support without any pressure is fantastic. We’re happy our team could work with you on pricing and keep everything upfront. Enjoy your Jeep and thanks for sharing your experience.

February 19, 2026

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Above and beyond of what we wanted. Everything was perfect and nicely handled while we were there More

by renepayton
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Feb 19, 2026

Joe Machens Capital City Ford responded

It’s great to hear that every detail of your visit was handled perfectly. We’re glad you’re enjoying your Ford Explorer and appreciate you noting how smoothly things went. Thank you for choosing us for your purchase.

February 07, 2026

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The people are so nice and helpful. They explain everything so well.They are great people.I will get all my cars and trucks there.I will tell people to go there for a car or truck.They h More

by gamerlady5371
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite

Feb 07, 2026

Joe Machens Capital City Ford responded

It’s wonderful to hear our team explained every feature of your used Ford F-150 with patience and support. Thank you for trusting us with your future vehicles and for sharing your experience with others.

February 04, 2026

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Employee Rating

Experience was very pleasant highly recomend Mr Gross be retained. The staff was extremely accommodating More

by WD583
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2026

Joe Machens Capital City Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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