Michael Gross
Michael Gross at Joe Machens Capital City Ford

Michael Gross | Page 4

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me
4.9
93 Reviews

Where do I start...:) I've been in retail for over 35 years. Retired from my previous job and started with something fresh with new goals and being a greenhorn again after several decades takes a bit to get used too... I've had a life style change and have lost over 215lbs and still working towards my goal. I have 2 great young adults 1 who has started her career and the other is graduating MU this year to start his. And enjoying life!

Dealership Experience

2 yrs, 1 mo

Languages Spoken

English English

4.9

93 Reviews

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93 Reviews of Michael Gross

February 01, 2026

Dealership Rating
Employee Rating

My wife and I enjoyed working with the people at this location and will consider this location first in the future when looking for a new vehicle. More

by edmundpayton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2026

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 23, 2026

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Employee Rating

Very easy to work with. Would deal with them again. Absolutely, for sure. Any day of the week. More

by Antiquarium05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite, Harold Love

Jan 23, 2026

Joe Machens Capital City Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 23, 2026

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Employee Rating

Mike and Josh were both great to work with, and great guys in general. Made the process super easy and were very accommodating. Buying a vehicle is rarely an enjoyable process, but they explained everyth More

by Daniel.lemoins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson, Josh Woodruff

Jan 23, 2026

Joe Machens Capital City Ford responded

Thanks for sharing your thoughts about your experience with Joe Machens Capital City Ford. We appreciate your business and hope to see you again soon!

January 19, 2026

Dealership Rating
Employee Rating

Doug and Kevin was great to work with and Shane and Christian were great about explaining the warranties. More

by MICHAELGROSST
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

Jan 19, 2026

Joe Machens Capital City Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 19, 2026

Dealership Rating
Employee Rating

We were very happy with our trade value and dealer incentives that made the purchase of our new 2025 Expedition a great buy. Mike Gross was genuine, hard working, and considerate. We consider him a fr More

by cjbryant346
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2026

Joe Machens Capital City Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 16, 2026

Dealership Rating
Employee Rating

Very pleasant car buying experience! Mike was helpful and made the process smooth and easy. More

by Hstuart0709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Jan 16, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 16, 2026

Dealership Rating
Employee Rating

Mike was attentive without being overbearing. He asked a handful of questions about what I was looking for and then found a vehicle that met my expectations. More

by HOLLYCOOKS
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

Jan 16, 2026

Joe Machens Capital City Ford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

January 15, 2026

Dealership Rating
Employee Rating

Great Would recommend Mike to anyone looking for an auto. Easy shopping experience for sure. More

by NOELDYE
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

Jan 16, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 08, 2026

Dealership Rating
Employee Rating

Great selection of quality autos. Great customer service! Listened to any concerns we had. Answered questions and went through the functions of the nautilus. Mike was great to work w More

by Brenda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2026

Joe Machens Capital City Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Machens Capital City Ford. We look forward to having you as one of our valued customers for many more years to come!

January 07, 2026

Dealership Rating
Employee Rating

Capital City Ford provided a seamless car buying experience, whether it is the salesman or finance manager you are getting the best in the business. I appreciate Capital City Ford helping me find a More

by parker.hartman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson, Josh Woodruff

Jan 07, 2026

Joe Machens Capital City Ford responded

Thanks for sharing about your experience with Joe Machens Capital City Ford. We appreciate your business and hope to see you again soon!

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