Michael Kelley | Page 6

Price was good, customer service not good Purchased a car from them. They told us only one key is required with the car. If you want another key, you can purchase one for $200. I was leary Purchased a car from them. They told us only one key is required with the car. If you want another key, you can purchase one for $200. I was leary of having just one key, so I purchased another key, which should have been ready when we came for the car. It was not. They had to order the key. We went back to the dealership to get the key and they could program it. We live about 40 miles from them. We waited about 2 to 3 hours and were told they were unable to program the key. They said they would have to contact the Cheverlot dealer. We came back a third time and they still couldn't program the key. They finally had to send the car to a Cheverlot dealer to program. We were there for 5 hours and when we got home part of the door handle was missing. I called and spoke to the manager after a few calls to the dealership which were not returned. He told me the part of the handle was in the cup holder. It was there, but I had to try to put it back on. They did offer us a few oil changes for the inconvience, but we declined because it is too far away. I wanted them to return the money I paid for the inconvience, 3 trips to the dealership with about a 9 hr combined waiting time. The manager declined my request. Also their preperation fees are very high!! More

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Great experience! So far we have purchased 3 vehicles from Bourne's, and had Jose as our salesman for all sales. Each experience has been wonderful! Jose is easy going So far we have purchased 3 vehicles from Bourne's, and had Jose as our salesman for all sales. Each experience has been wonderful! Jose is easy going and great to work with, and we've had zero problems with any of our vehicles. This is the only place we'll be dealing with whenever were looking for a car. More

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Very friendly and Great Staff I had an amazing experience at Bourne's Auto Center. This is our second vehicle from Bourne's and they were able to secure financing, service the vehi I had an amazing experience at Bourne's Auto Center. This is our second vehicle from Bourne's and they were able to secure financing, service the vehicle, all in just a few hours. We went there not knowing what vehicle we wanted and once we found it Andy Gesner made sure we were able to take delivery the same day, as it was a birthday gift for my wife! The facility is not only neat and clean, but they have a very comfortable waiting room! I will continue to only go here for my vehicles, and the prices are very competitive. More

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Good Experience They have a friendly staff and a great service department. There is a huge variety of cars to pick from, all of which are priced below market value. They have a friendly staff and a great service department. There is a huge variety of cars to pick from, all of which are priced below market value. More

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Best in the business I just purchased my 4th car from Bourne’s Auto Center today. It’s the only place to shop! Bourne’s has great quality cars and even better employees. T I just purchased my 4th car from Bourne’s Auto Center today. It’s the only place to shop! Bourne’s has great quality cars and even better employees. The whole car buying experience was smooth and easy as always! #bestinthebusiness #bournesautocenter #easton More

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Best dealership I worked with Mario in sales and Carlos in finance. Mike and Andy gave me a really great trade in value for my truck. I have bought my last 5 cars her I worked with Mario in sales and Carlos in finance. Mike and Andy gave me a really great trade in value for my truck. I have bought my last 5 cars here and will continue to buy them here. It is the easiest buying process, they register the car for you and not to mention, their no hassle pricing makes the car buying experience that much easier. Mario helped me pick the perfect truck for my business. Carlos got me a really great rate. I really couldn’t have been any happier with my purchase. More

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Highly recomended Overall experience from start to finish was the best I have ever dealt with. I don't think I will ever buy another car anywhere else!! Overall experience from start to finish was the best I have ever dealt with. I don't think I will ever buy another car anywhere else!! More

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Excellent Dealership My husband and I have purchased a total of 3 vehicles from Bourne's and will continue to purchase our vehicles from them. We use their service center My husband and I have purchased a total of 3 vehicles from Bourne's and will continue to purchase our vehicles from them. We use their service center for regular maintenance. Every experience we've had with Bourne's has been top notch. Their prices are more than reasonable and their sales people and service people are knowledgeable and friendly. More

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Best dealer experience. No pressure. They dont high pressure you. The prices are very fair. Believe me I've looked from Cape cod tp Providence to Natick. No dealer breathing down my neck They dont high pressure you. The prices are very fair. Believe me I've looked from Cape cod tp Providence to Natick. No dealer breathing down my neck during test drive. Before this experience I hated going to dealers. At least this one is a pleassure to go to. More

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2014 Jeep Compass Great experience from start to finish. Mike was great to work with and always available (even after the sale). Financing was effortless. We were on a Great experience from start to finish. Mike was great to work with and always available (even after the sale). Financing was effortless. We were on a tight time line and everything was done when promised. Thank you for all you help. More

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