Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 17

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
923 Reviews
4.4

923 Reviews

Write a Review

923 Reviews of Michael Kratschmer

August 18, 2024

Dealership Rating
Employee Rating

Everyone is ready to help with any questions facility is extremely clean I have recommended a Family Hyundai to my friends. More

by cjfish48
Recommend Dealer
Yes

Other Employees Tagged: Ricky Gushi

Aug 18, 2024

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 16, 2024

Dealership Rating
Employee Rating

They were professional and timely and Colin was prompt and courteous and explained everything very well More

by RUSSANDZOE
Service Price Transparency
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Recommend Dealer
Yes
Aug 18, 2024

Family Hyundai responded

Thank you, Russ and Zoe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 12, 2024

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Employee Rating

Great and fast service thank you. Also had another appointment set up for six month oil change More

by SP34
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 12, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 08, 2024

Dealership Rating
Employee Rating

The service personnel and the sales personnel are both wonderful. They are propped and always on time More

by HOFSTRA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 10, 2024

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 07, 2024

Dealership Rating
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Very polite very good did take all to get my service done properly excellent customer service More

by MRCORNY357
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Bob Ross

Aug 07, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 06, 2024

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Employee Rating

I’m confident in the service my car receives when I drop it off and appreciate that Al always checks in to make sure everything is good. More

by MARYPAT80
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri , Bryan

Aug 06, 2024

Family Hyundai responded

Thank you, Mary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 01, 2024

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Employee Rating

Had a small misunderstanding about the work to be done but when the work was completed it was done well. More

by ec662752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 26, 2024

Dealership Rating
Employee Rating

They are fast, friendly, and reliable. It's easy to get a scheduled maintenance appointment. More

by CHERIMARIEPESINA
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2024

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 26, 2024

Dealership Rating
Employee Rating

They always let you know If you will have to wait for a long time. Always suggest making your next appointment when you come in at anytime for a service visit. There facility is always very clean. There em More

by SHAY93
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Jul 26, 2024

Family Hyundai responded

Shay, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

July 26, 2024

Dealership Rating
Employee Rating

Mike who help me was very nice. I was happy with the results. I will go there for any service I need. More

by DANIELHWELKERMAN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Jul 26, 2024

Family Hyundai responded

Daniel, Thanks for sharing your thoughts about your experience with Family Hyundai. Mike and our team appreciate your business and hope to see you again soon!

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