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Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 42

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
923 Reviews
4.4

923 Reviews

Write a Review

923 Reviews of Michael Kratschmer

February 11, 2023

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Employee Rating

The service department works very hard and they come through every time; The service department is always busy and these guys work very hard More

by elzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Feb 13, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

February 11, 2023

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Employee Rating

They were very efficient and work was completed in a timely manner. Will use for all my service Ned’s More

by Teenhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2023

Family Hyundai responded

It's great to hear that Michael was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

February 11, 2023

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Employee Rating

The customer service and willingness to spend the time to listen to your concerns is excellent. More

by BPRHEINWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2023

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 11, 2023

Dealership Rating
Employee Rating

Great service is a standard at Family Hyundai. EVERYONE is friendly, courteous and professional from start to finish. More

by DKHURLEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin, The nice guys out in the shop.

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Feb 12, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Michael, Tom, and our team. We're glad to hear we delivered such a great experience!

February 10, 2023

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Employee Rating

I thought this dealership was very clean and organized. They were very efficient and friendly when working on my car. More

by jademmorris30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Feb 12, 2023

Family Hyundai responded

Jade, Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 10, 2023

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Employee Rating

Great dealership! Matt was my service advisor and he was great to work with. Would definitely recommend him to my family and friends. More

by tincort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Feb 10, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 09, 2023

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Employee Rating

They were very helpful very satisfying very greatly appreciate it to keep the bill down, and I will look forward to spending more money More

by Scottlardenoit1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Feb 10, 2023

Family Hyundai responded

Thank you, Scott. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 08, 2023

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Employee Rating

The staff was very kind , knowledgeable,helpful,timely in checking me in and gave my car a nice wash. More

by msvh400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 08, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 08, 2023

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Employee Rating

Everyone is very friendly. But an hour and 15 minutes for an oil change is really long to wait. More

by MSCHRISTINEGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Feb 08, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai, and we apologize for the long wait. Thank you for bringing it to our attention! We appreciate your business and hope to see you again soon.

February 02, 2023

Dealership Rating
Employee Rating

I Had a wonderful experience with Hyundai I got there earlier than my appointment but they took me anyway and they finished my car in about an hour and a half the service was great More

by 43mikemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Larry Edwards, Eric Kratschmer, Tom Salin

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Feb 03, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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