Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 44

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
923 Reviews
4.4

923 Reviews

Write a Review

923 Reviews of Michael Kratschmer

January 20, 2023

Dealership Rating
Employee Rating

They were friendly and did a great job communicating updates on my car throughout the process. More

by joshh85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Jan 20, 2023

Family Hyundai responded

Josh, thank you for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 19, 2023

Dealership Rating
Employee Rating

The service was great and the turnaround time was great for all the work my car needed! More

by TinaW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Jan 20, 2023

Family Hyundai responded

It has been a pleasure serving you, Tina. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai!

January 14, 2023

Dealership Rating
Employee Rating

Always a pleasant experience going to Family Hyundai, service was excellent and the service department people are always there to help. More

by Garyyaccino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Jan 16, 2023

Family Hyundai responded

Gary, Thanks for sharing your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 13, 2023

Dealership Rating
Employee Rating

Good job very efficient very quick. Mike took his time explaining the issues we’ll done More

by IVWRTNG22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo , Sonata Bartkus

Jan 14, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Mike, Scott, and Sonata work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 13, 2023

Dealership Rating
Employee Rating

I received timely and courteous that effectively resolved all of the reasons for my appointment. All staff were professional and knowledgeable. More

by Sonata2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sonata Bartkus, Shannon Garreffa

Jan 14, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael, Sonata, and Shannon delivered such a great experience!

January 12, 2023

Dealership Rating
Employee Rating

Great customer service always. Everyone is always nice and helpful. Never a disappointment when I need service or have questions. More

by wilson.loreal23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , PJ Smith

Jan 14, 2023

Family Hyundai responded

It's great to hear that PJ, Michael, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

January 11, 2023

Dealership Rating
Employee Rating

The reason I choose family Hyundai to buy my car and there service is very excellent and great customer service. I have recommend it to my and friends,if I choose to buy another car it will be family Hy More

by COGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Jan 12, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 11, 2023

Dealership Rating
Employee Rating

Friendly service. On time. car washed. Answered all my questions. Called to keep me updated. More

by SSEZMEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 08, 2023

Dealership Rating
Employee Rating

Everything was great, staff was thorough, and the service was super quick. Definitely would recommend. More

by cthompson0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Jan 09, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 07, 2023

Dealership Rating
Employee Rating

Family Hyundai is caring, committed, reliable, thorough, dependable, hard working, insightful one of a kind, and very "Family" oriented! More

by BleuCar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Mike Majors , Tom Salin

Jan 08, 2023

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

...
44
...

Dealership Inventory (369 Vehicles)

new 2026 Hyundai SANTA FE HEV car, priced at $42,782
2026 Hyundai SANTA FE HEV
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $25,460
2026 Hyundai Elantra
new
Amazon Gray exterior
CVT
Front-wheel Drive
new 2026 Hyundai Tucson car, priced at $32,603
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
used 2023 Hyundai Elantra car, priced at $20,337
2023 Hyundai Elantra
used
Scarlet Red Pearl exterior
CVT
Front-wheel Drive
new 2026 Hyundai Kona car, priced at $29,150
2026 Hyundai Kona
new
Denim Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Hyundai Venue car, priced at $24,631
2026 Hyundai Venue
new
Lunar White w/Black Roof exterior
CVT
Front-wheel Drive