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923 Reviews of Michael Kratschmer
November 30, 2022
I've made multiple purchases from family hyuandai and they have never failed to deliver truthfully I would get a good deal no matter where I purchased because I do my homework BUT ITS THE SERVICE DEPT th they have never failed to deliver truthfully I would get a good deal no matter where I purchased because I do my homework BUT ITS THE SERVICE DEPT that determines where I make my purchases therfore I already know where I'm purchasing my 2023 hyuandai SantaCruz because I know that I vehicle receive excellent service on my More
by Black Knight
Verified CustomerOther Employees Tagged: Graham Watson, Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Bob Ross, Tom Salin, Larry Edwards
November 29, 2022
Very poor customer service. Over 30 days before returning call. Agents acted like non professional once confronted to ask about an update. Agents saw I was upset and started mak Over 30 days before returning call. Agents acted like non professional once confronted to ask about an update. Agents saw I was upset and started making jokes about me and rep handling my case. I will NEVER EVER RECOMMEND THIS PLACE TO ANYONE!!! More
by Harry Lambros
Other Employees Tagged: Colin Simmons, Mike Majors , Eric Kratschmer
November 21, 2022
Great service department always ready when you get there. Always very fast to get your car back! Always very fast to get your car back! More
by mike
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors, Scott Lupo , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Joe Panici, Tom Salin
November 18, 2022
The transaction was very smooth there’s never a problem I always waited for service. always waited for service. More
by pdorn65184
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
November 18, 2022
The service center needs to get it together. We live 45 minutes away and have brought our car in 2x and each time, the part isn't correct. This time wrong button, my husband's car was purchased We live 45 minutes away and have brought our car in 2x and each time, the part isn't correct. This time wrong button, my husband's car was purchased with scratches on it and no one set up him going to the body shop. It took 3 hours for them to use a paint pen, then call me and when I asked if the oil change was done they forgot that so that was another 3 hours. More
by amandalbutz
Other Employees Tagged: Tom Salin
November 16, 2022
Second purchase of a vehicle from here. No sales or service pressure was not expected No sales or service pressure was not expected More
by Vglaenzer
Other Employees Tagged: Scott Lupo , Adam sales
November 14, 2022
Everyone there treat customers with such respect. We will definitely buy our next car from you! We will definitely buy our next car from you! More
by SZELSK
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
November 13, 2022
Friendly. Never had a problem getting things done with them. Very professional. Great customer service. Never had a problem getting things done with them. Very professional. Great customer service. More
by ckoepel
Other Employees Tagged: Mayweather Shorter, Colin Simmons, Jaclyn Bobbitt, Mike Majors , Joe Panici, Bob Ross
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