Michael Lugo
Michael Lugo at Sarant Cadillac

Michael Lugo | Page 25

Business Manager

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.9
251 Reviews
4.9

251 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

251 Reviews of Michael Lugo

July 22, 2021

Dealership Rating
Employee Rating

Everyone that I worked with was pleasant and wonderful to work. Tom, Antonio and Mike were pleasant and informative throughout the process, Will definitely recommend and return. More

by COOKIE2102
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino , Antonio & Darlene were wonderful as well.

Jul 26, 2021

Sarant Cadillac responded

Thank you for leaving us this great review! Tom, Antonio, and Mike will appreciate the shout-out! Please let us know how we can continue to help with your car and service needs!

July 22, 2021

Dealership Rating
Employee Rating

Great service. Friendly helpful staff. The service center is very easy to use. I didn’t really even need to get out of my car to have my mats installed. Thanks Sarant Cadillac More

by QNSSCOTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2021

Sarant Cadillac responded

Thank you for taking the time to share a bit about your visit!

July 12, 2021

Dealership Rating
Employee Rating

Great Service with a smile .They were very helpful along every step of the way. I highly recommend this dealership and would purchase from them again. Thanks More

by QNSSCOTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale, Darlene Bonilla

Jul 13, 2021

Sarant Cadillac responded

Thanks for letting us know about your experience! Customer service will always be one of the Sarant Cadillac team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and recommendation, and we hope to take care of any of your future car needs!

July 09, 2021

Dealership Rating
Employee Rating

Excellent service, every detail explained. I was impressed with Mr. Reale’s knowledge of the car, sense of humor and all around friendliness. Mr. Lugo thoroughly went through all financing options More

by kimpower
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale

Jul 13, 2021

Sarant Cadillac responded

We really appreciate your recommendation and kind words about Bill and Michael. We do everything in our power to create one of the best auto experiences around. If there's anything else our team can help with, just let us know. Take care!

July 03, 2021

Dealership Rating
Employee Rating

Very patient, professional, knowledgeable salespeople. Worked hard to meet our expectations and get us exactly what we wanted. More

by KEN93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Robert Rifkin

Jul 08, 2021

Sarant Cadillac responded

Thank you for the wonderful review! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We appreciate the kind words about our staff and hope to see you again soon!

July 02, 2021

Dealership Rating
Employee Rating

everyone is friendly, down to earth and more importantly no BS More

by rikko76
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Jul 08, 2021

Sarant Cadillac responded

Thanks for rating and reviewing us! We pride ourselves on our friendly and honest staff members like Elias and Michael! We're glad you enjoyed a hassle free experience and we look forward to your next visit!

July 02, 2021

Dealership Rating
Employee Rating

Eli is very professional and helpful. He offered great price. We are very happy with our shopping. Highly recommended! If you need a car, come and ask for Eli! More

by Nancy C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Elias Torres

Jul 06, 2021

Sarant Cadillac responded

Thank you for the wonderful feedback and recommendations!

June 30, 2021

Dealership Rating
Employee Rating

Why is Sarant Cadillac still in business ? Because of it's commitment to EXCELLENT customer service. They make the customer feel like Family. John and Michael made my lease purchase seamless. I have no r More

by JGRASSI4132
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Jul 01, 2021

Sarant Cadillac responded

We're happy to hear that the customer service was excellent. We enjoyed having you here, and we'd be glad to see you and your new Cadillac back again!

June 30, 2021

Dealership Rating
Employee Rating

Great experience. Very fair price and seamless shopping experience. Everyone at Sarant is very knowledgeable and friendly. Highly recommend for anyone looking for a great car at a great price More

by RICH MURPHY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr. , Stefan Wu

Jul 01, 2021

Sarant Cadillac responded

Rich, thanks for letting the team help out. We hope you enjoy the new Cadillac, and we hope we can see you back again!

June 27, 2021

Dealership Rating
Employee Rating

I went to other dealers and Sarant Cadillac was the best hand down. Elias Torres went above and beyond to make this deal happen. Highly recommended. More

by Jibishkam333
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Jun 29, 2021

Sarant Cadillac responded

Thanks for letting Elias and the team help out. It was great seeing you, and we hope we can see you and your new Cadillac again in the future!

...
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