Michael Lugo
Michael Lugo at Sarant Cadillac

Michael Lugo | Page 24

Business Manager

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

5.0
263 Reviews
5.0

263 Reviews

Write a Review

Dealership Experience

7 yrs, 2 mos

263 Reviews of Michael Lugo

May 21, 2022

Dealership Rating
Employee Rating

Very attentive, thorough and acknowledgable. I ordered my car on March 18th 2022 and I was always kept up to date with a ETA on the delivery which I was able to pick up the car on May 13th. Th More

by LVIRGO64
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

May 23, 2022

Sarant Cadillac responded

Lisa, thank you for your recommendation and positive feedback about your recent experience with our sales and finance team. Providing a wonderful car buying experience is a top priority for us, and we’re glad you were pleased with the service you received. We hope you are enjoying your new car, and we look forward to working with you again!

April 20, 2022

Dealership Rating
Employee Rating

Sales, finance and service departments need to better coordinate on vehicle pick up day. I was asked to forward all needed paperwork and insure the vehicle a day before pick up, yet the pick up of the v More

by annielrnc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Elias Torres

Apr 21, 2022

Sarant Cadillac responded

Thank you for sharing your experience with us, Annie! Each piece of information is very important for us to be even better in the future. We are always here if anything else comes up, have a great day!

April 13, 2022

Dealership Rating
Employee Rating

I loved the way everything was handled and how friendly everyone was to us. I would truly recommend this dealership to anyone looking for an SUV. More

by amyjacklyn
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Apr 14, 2022

Sarant Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sarant Cadillac and we hope to see you again soon! Have a great day, Amy!

March 30, 2022

Dealership Rating
Employee Rating

Smooth, easy transaction. Tom Sabbatino was a pleasure to work with!! No pressure sales! Knowledgeable and friendly! More

by Jodi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Mar 31, 2022

Sarant Cadillac responded

Thank you for your continued loyalty to Sarant Cadillac, Jodi! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We wish you many miles of happy and safe driving in your new vehicle!

March 27, 2022

Dealership Rating
Employee Rating

The dealership itself was bright, clean and all staff were friendly and knowledgeable. The care was ready, settings set and the “review” was great and my phone was paired. John Nassour was excellent as w More

by MKROBERTSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Sarant Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2022

Dealership Rating
Employee Rating

I leased my 2022 XT6 from John Nassour and the experience was terrific. John helped me equip the vehicle as I desired it for a much more reasonable price than other dealerships in the tri-state area. Deliver More

by JBzez1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Mar 23, 2022

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2022

Dealership Rating
Employee Rating

Service, Service, service…excellent customer service,” and “best buying experience.From my sales guy to finance guy everything went perfect.I give This establishment 10 stars. More

by Les1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Mar 16, 2022

Sarant Cadillac responded

We appreciate such an amazing review! It was a pleasure doing business with you and we hope to work with you again soon!

February 25, 2022

Dealership Rating
Employee Rating

It was a pleasure working with Shmuel very understanding and no pressure it was a great experience More

by SV69RS442
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shmuel Borenstein

Feb 25, 2022

Sarant Cadillac responded

Thank you for the kind words; we'll share your feedback about Shmuel with the rest of team here at Sarant. We look forward to serving you again!

February 23, 2022

Dealership Rating
Employee Rating

Extremely happy with sales representative… Not happy about current car market scenario… Overall I guess it was a great experience More

by SAPORITO126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2022

Sarant Cadillac responded

Thank you for your positive review! We are glad to make your experience shopping for a vehicle easier. Hope to see you back soon!

Feb 24, 2022

SAPORITO126 responded

Awesome experience and great car…XT6

Feb 24, 2022

SAPORITO126 responded

Great experience

February 18, 2022

Dealership Rating
Employee Rating

Everyone at SARANT Cadillac is highly professional, courteous & treat you with the utmost respect. John N in Sales is who I dealt with & every concern & need has been met above my highest standard. T More

by HAYADOIN’?!?!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2022

Sarant Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you so much again for your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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