Michael Mansour

The staff is always friendly, helpful and professional. The service at place is always great. The service at place is always great. More

by JGREEN090 Verified Customer Verified Customer

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George was great! Made my experience easy, stress free, and made me feel confident about my purchase! Highly recommend! Made my experience easy, stress free, and made me feel confident about my purchase! Highly recommend! More

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What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a test drive, and back to the dealership to finalize the transaction. What a great vice at the dealership. I spoke to many people at the dealership at my relatively short stay. I got what I wanted and headed home with my Telluride! From Luis my salesman to the General Sales Manager to the finance manager to the cashiers, everyone was so friendly and positive! I am a big fan of Spitzer Kia West and I’m sure a future loyal customer! Thank you Luis Luna and the great people at Spitzer Kia West! More

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I had an outstanding experience working with Freddy, the General Manager at Spitzer Kia. From the moment I walked in, he made me feel valued and taken care of. Freddy went above and beyond to ensure everyth General Manager at Spitzer Kia. From the moment I walked in, he made me feel valued and taken care of. Freddy went above and beyond to ensure everything went smoothly — he was professional, transparent, and genuinely cared about finding the right solution for me. His knowledge of both the vehicles and the financing process was impressive, and he took the time to answer all my questions without any pressure. It’s rare to find someone who combines expertise with such a friendly, down-to-earth approach. Thanks to Freddy, I left Spitzer Kia feeling confident and completely satisfied with my purchase. I highly recommend asking for him if you’re looking for a truly first-class car-buying experience! More

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Losing oil, proved to dealer three times. Last visit lost a quart of gas in 300 mi Not correcting problem Taking me for a ride. On 3rd oil consumption test Last visit lost a quart of gas in 300 mi Not correcting problem Taking me for a ride. On 3rd oil consumption test More

by KIMBUCKTWO Verified Customer Verified Customer

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This dealership works with you and is flexible! They are all super friendly and respect your time!! not pushy at all and respect what you want out of the vehicle. I am sooo happy with the car, I l They are all super friendly and respect your time!! not pushy at all and respect what you want out of the vehicle. I am sooo happy with the car, I love it!! Thank you Josh for taking great care of me and getting me out of the old car and into a brand new one!! -Robin More

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George and Mike were so helpful and got us in and out. GREAT customer service and very kind guys. IF YOU NEED A CAR GO TO GEORGE!!!! best service ever GREAT customer service and very kind guys. IF YOU NEED A CAR GO TO GEORGE!!!! best service ever More

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I recently purchased my new car from Spitzer Kia Cleveland, and I couldn’t be more thrilled with the entire experience! I actually went in to get warranty work completed, and started out in deep con Cleveland, and I couldn’t be more thrilled with the entire experience! I actually went in to get warranty work completed, and started out in deep conversation with Belinda Frost (whoop, whoop!!) in the service department. She was so explanatory in what was being done with my vehicle and how long the process was going to take. So during my wait time, I asked to talk to a sales rep, which she got for me! From the moment I walked in to that side of the house, I was greeted by a warm and professional team who made me feel valued as a customer. Special shoutout to George Woods who went above and beyond to ensure I found the perfect car for my needs. The dealership itself is clean, well-organized, and has an impressive selection of vehicles. I appreciated that they listened to what I was looking for and didn’t try to upsell me on anything I didn’t need. The entire process, from test drive to final paperwork, was smooth and transparent. They were patient with all my questions and made sure I understood every step. The financing process was equally stress-free. Mike Mansour (10/10 recommended) took the time to explain all my options. I didn’t feel rushed or pressured at any point, which made a huge difference. If you’re looking for a dealership that values its customers and offers top-notch service, look no further than Spitzer Kia Cleveland. I’m absolutely in love with my new car and will definitely return for future purchases. Highly recommend!!! More

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George (salesman) has continued to be the best in the business- and helped us with another purchase. I’ve been buying from him for 15 years for a good reason! business- and helped us with another purchase. I’ve been buying from him for 15 years for a good reason! More

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We’ve been on the hunt for our new family car, and we found the perfect one at spitzer Kia in Parma thanks to George Woods. He was very informative, kind and patient with us. Everyone there treated our c found the perfect one at spitzer Kia in Parma thanks to George Woods. He was very informative, kind and patient with us. Everyone there treated our children wonderfully and made us feel at home. The process was smooth and efficient and we left there very pleased and satisfied. I’d definitely recommend checking out George Woods Spitzer Kia in Parma for all your car needs, he’ll take great care of you! More

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