Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 23

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
419 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.8

419 Reviews

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419 Reviews of Michael Mascavage

November 24, 2021

Dealership Rating
Employee Rating

Smooth, easy process and great customer service throughout the whole experience! Would buy from here again. More

by ascott12092
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Jason Dodd, Jason Girolami, Uber Hernandez, Alex Houchin, Bill Mathias, Jason Stone, Kelvin Swinson, John Wallace

Nov 24, 2021

Coastal Kia responded

Thank you for the five star review and high marks for so many of our staff members. We love the feedback including, "smooth, easy process and great customer service throughout the whole experience!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! You are appreciated!

November 18, 2021

Dealership Rating
Employee Rating

From the time I walked in the door till the final moment the deal was done and I drove away in my brand new car I was retreated like a king and like family. More

by stuartmlyons
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Dawson Degier, Howard Ramsey, Jason Stone

Nov 18, 2021

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high marks for so many of our team members. Thank you for the gracious comments including, "I was treated like a king and like family." Congratulations on the purchase of your brand new car. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations, enjoy and call us if you need us.

October 26, 2021

Dealership Rating
Employee Rating

This was my first time at Coastal Kia. Very friendly Sales Dept and a very big thank you to Ever Quezada who helped me buy my first Kia Rio. More

by jcastle10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ever Quezada

Oct 27, 2021

Coastal Kia responded

Thank you and congratulations! We sincerely appreciate the five star review and compliments for our Product Specialist, Ever Quezada. We strive to deliver a truly exceptional experience to every client during every visit. Enjoy and please call us if you need anything.

October 18, 2021

Dealership Rating
Employee Rating

I had a great experience at Coastal Kia. They went above and beyond to help me get in the car I wanted. I will definitely be returning when the time comes. More

by NMLOCKLEAR0827
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Oct 19, 2021

Coastal Kia responded

Congratulations! Thank you for the five star review and gracious comments. It was thoughtful of you to give Steve Kramer and Michael Mascavage such high marks. We look forward to seeing you during your complimentary service at 5000 miles. Welcome to the Coastal Kia family. Please call us if you need anything. Enjoy!

October 14, 2021

Dealership Rating
Employee Rating

Kelvin Swinson was AWESOME! Explained all features of my new Telluride at pick up. And synced my phone. More

by MOMSYACHT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Bill Mathias, Peggy Roberts, Kelvin Swinson

Oct 15, 2021

Coastal Kia responded

Thank you so much! We think Kelvin Swinson is "awesome" too. Congratulations on the purchase of your new Kia Telluride. We are sure you have already fallen in love with it. We strive to deliver a truly exceptional experience to every client during every visit. We sincerely appreciate you taking the time to share your experience. Thank you for choosing Coastal Kia!

October 13, 2021

Dealership Rating
Employee Rating

Skyler was very helpful and wasn’t pushy at all. He made us fell like we weren’t rushed. More

by kneiswender
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Skyler

Oct 14, 2021

Coastal Kia responded

Thank you for the mentioning your Product Specialist, Skylar by name. We sincerely appreciate the five star review and high marks. Congratulations on your recent purchase! We look forward to seeing you during your complimentary first service. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Enjoy!

October 10, 2021

Dealership Rating
Employee Rating

From start to finish, a great buying experience. Who spends an afternoon buying a car, laughing, scaring the salesman during the test drive, getting to ring the bell?! More

by LINDASANDERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarred Chandler, Kelvin Swinson, Calvin

Oct 11, 2021

Coastal Kia responded

Fantastic! Thank you for the five star review and gracious comments. Congratulations! We love that you enjoyed our traditional, "ringing of the bell" during your delivery process. We love the feedback including, "from start to finish, a great buying experience." Enjoy! Please call us if you need anything. We are here to help.

September 23, 2021

Dealership Rating
Employee Rating

Very pleasant and courteous sales associate, Steve Kramer worked with me to get the payments where I needed them More

by my2sunz46
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Sep 24, 2021

Coastal Kia responded

Congratulations on your recent purchase from Steve Kramer and our Coastal Kia sales team. We sincerely appreciate the five star review and compliments for your Product Specialist Steve Kramer. We strive to deliver a truly exceptional experience to every client during every visit. We look forward to seeing your during your complimentary service at 5000 miles. Please call us if you need anything. We are here to help. Enjoy!

September 09, 2021

Dealership Rating
Employee Rating

Although a hectic day driving from Murrells Inlet, SC to Wilmington, a lot was accomplished during my visit. Everyone I met was very helpful and professional. All my questions were answered in detail. Love More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest, Jason Stone

Sep 09, 2021

Coastal Kia responded

Steve, Thank you for making the trip to Coastal Kia from Murrells Inlet, SC. We sincerely appreciate the time you invested in order to do business with us. Congratulations on the purchase of your new 2021 Kia Sorento! It was thoughtful of you to go online and share your experience. We appreciate the high marks for Jason Stone, Tyler Desmarest and Michael Mascavage too. We strive to deliver a truly exceptional experience to every client during every visit. We look forward to seeing you during your complimentary service at 5000 miles. Enjoy and please call us if you need us.

August 20, 2021

Dealership Rating
Employee Rating

Steve, Uber, and Michael were fantastic to work with. They made the vehicle buying process easy. We were a bit stressed as we hadn’t purchased a vehicle in a few years. Steve gave us time to breathe and More

by richardsonannie27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Uber

Aug 23, 2021

Coastal Kia responded

Congratulations on the purchase of your new Kia Telluride! We sincerely appreciate the amazing review. It was extremely thoughtful of you to mention Steve, Uber and Michael by name. We strive to deliver a truly exceptional experience to every client during every visit. We look forward to seeing you during your complimentary service at 5000 miles. Welcome to the Coastal Kia family!

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