Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 31

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.7
417 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.7

417 Reviews

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417 Reviews of Michael Mascavage

January 04, 2021

Dealership Rating
Employee Rating

Our 4th vehicle from Coastal Kia and I'm sure it won't be the last. We were in and out in record time with a very good deal. Steve Kramer and Mike Mescavage took care of everything and made it super easy t More

by ERECTORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Jan 04, 2021

Coastal Kia responded

"4th vehicle from Coastal Kia", WOW !!! Thank you so much for the amazing review and loyalty to our team and our product. We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to mention Steve Kramer and Mike Mascavage by name. Your loyalty means the world to us. You are a very important part of our Coastal Kia family and we appreciate you. Please call us if you need anything. Congratulations once again!

December 23, 2020

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Employee Rating

Steve Kramer is a nice guy and a good sales person he has sold me three Kia souls. The Service department is the best service department I have ever dealt with I would Recommend Coastal in Kia to anyone. More

by cannon.bigdon
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Steve Kramer, Bob Tomlin, Sam Weisman , Tyler Desmarest, Howard Ramsey

Dec 23, 2020

Coastal Kia responded

Wow! Thank you so much for the five-star sales and service review. It was thoughtful of you to mention Steve Kramer by name. We sincerely appreciate your high ratings for so many of our other team members too. We strive to deliver a truly exceptional experience to every client during every visit. We truly appreciate your loyalty and gracious comments. Please call us if you need anything. We are here to help. Thank you for being such an important part of our Coastal Kia family!

December 10, 2020

Dealership Rating
Employee Rating

Our Salesman, Don Nguyen, was very knowledgeable and friendly. I highly recommend Coastal Kia and Don to anyone looking to buy a Kia. Great prices. More

by PHYLLISKT
Recommend Dealer
Yes

Other Employees Tagged: Don Nguyen

Dec 10, 2020

Coastal Kia responded

Thank you! Don is wonderful and it was kind of you to mention him by name. We sincerely appreciate the five star review and gracious comments. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again!

December 07, 2020

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Employee Rating

Truly treated me like family. Work was done as promised and more importantly, when promised. Will def be telling all my friends and family members to shop and or service here. Cheers More

by DAWSON.DEGIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Patrick Koballa, John Wigger, Bob Tomlin, Sam Weisman , Tyler Desmarest, JP Nicholas, Howard Ramsey, Jason Stone

Dec 08, 2020

Coastal Kia responded

Thank you Dawson for the five star review and gracious comments. We are thrilled our team "treated you like family." Please call us if you need anything. We are here to help. Thanks again!

December 04, 2020

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Employee Rating

This is our third Kia. Sportage, Sorento and now Telluride. Last two purchased at Coastal Kia. Jason was a “not pushy” salesman. Knew answers to all our questions. Smoothly got us interested in the More

by DIETRIAW50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dodd - 5 stars

Dec 04, 2020

Coastal Kia responded

Thank you for the wonderful review! We sincerely appreciate your loyalty and gracious comments. We are thrilled to hear you love your new Kia Telluride. Congratulations ! We appreciate you taking our call to discuss your choice to take a discount vs the TV as the signed waiver stated. It was thoughtful of you to mention Jason by name. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. We are here to help. Thanks again!

December 01, 2020

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Employee Rating

Steve Kramer at coastal Kia was great to deal woth.made buying car easy which is how it should be .Kia has a real pro! More

by jmoe22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Dec 01, 2020

Coastal Kia responded

Fantastic! Thank you for the five star review and compliments for Steve Kramer. Congratulations on your recent purchase! Welcome to the Coastal Kia family. We look forward to seeing you during your complimentary service at 5000 miles. Please call us if you need anything. We are here to help. Thanks again!

November 29, 2020

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Employee Rating

Saw ad on TV and went to see what cars they had and what kind of a deal they could offer. Was told they had no 2020 vehicles left with the pricing as advertised on TV. Next thing I knew I was the owner of a More

by HADRESING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wallace

Nov 30, 2020

Coastal Kia responded

Congratulations on the purchase of your 2021 Kia Forte! Welcome to the Coastal Kia family! We sincerely appreciate your wonderful review, gracious comments and high marks for John Wallace, Mike Mascavage and our entire team. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again!

November 26, 2020

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Employee Rating

My visit was stress free. Jason G did a wonderful job. I would come back sure. I'M trying to talk my wife into buying a Kia More

by FUJ1GIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin , Howard Ramsey, John Wallace

Nov 30, 2020

Coastal Kia responded

Great! Thank you for the five star review and compliments for Jason G and our team. We love the comments including, "my visit was stree free...I would come back for sure." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the high marks and gracious comments. We look forward to seeing you again soon.

November 26, 2020

Dealership Rating
Employee Rating

Best place to buy a vehicle! From start to finish! I like going here mainly because I'm treated as a person and not a sale quota! It's always an enjoyable experience with Coastal Kia! Everyone makes you feel More

by kmorgan0692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , JP Nicholas, Howard Ramsey

Nov 30, 2020

Coastal Kia responded

Thank you! We love to hear you "always have an enjoyable experience with Coastal Kia!" We sincerely appreciate the five star review and kudos for Steve Kramer and our sales team. Congratulations on your recent purchase. Please call us if you need anything. We are here to help.

November 25, 2020

Dealership Rating
Employee Rating

Brandon & Mike were awesome and so helpful. Definitely will recommend to friends! Great customer service and I love my new vehicle so much! Thankful they worked with me! More

by amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon

Nov 30, 2020

Coastal Kia responded

Thank you for the five star review and compliments for Brandon Wright and Mike Mascavage. It was thoughtful of you to go online and share your experience. Congratulations on your recent purchase and welcome to the Coastal Kia family! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again!

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