Michael McClennon | Page 19

This is my first subaru purchase and from purchase thru my service dept. experience everyone is very professional and courteous. I have never had a totally excellent experience with any other dealership li my service dept. experience everyone is very professional and courteous. I have never had a totally excellent experience with any other dealership like the one with Subaru of Jacksonville.Great service advisor Mike Mcclendon,This dealership has exceeded my expectations.Ten stars instead of five.Keep up the excellent work and this dealership will continue to be ranked number one. More

Report | Print

Outstanding dealership. My car was disabled on I 95 on Sunday and fortunately I was towed to this dealership. Without asking, they provided me with a loaner car. The service department got on it first t Sunday and fortunately I was towed to this dealership. Without asking, they provided me with a loaner car. The service department got on it first thing on Monday and had me back on the road first thing Tuesday! Absolutely fabulous. I worked for 21 y ears in the auto industry in New York and I have never come across a dealership like this before. Kudos to Dan Kane, David in sales and of course Mike in service.. Hard to believe there are still people like this that are still interested in customer satisfaction. Every person I came into contact with at the dealership was polite, courteous and smiling. Remarkable More

Report | Print

This dealership is the best! I have purchased many cars in my lifetime, but this is my first Subaru. From the sales to the first service, they have been the best experience I have ever had with any dealer in my lifetime, but this is my first Subaru. From the sales to the first service, they have been the best experience I have ever had with any dealership! I highly recommend Subaru of Jacksonville! More

Report | Print

Service was impeccable! I was kept informed the entire time ! Everything I mentioned was taken care of. Plus stuff I didn’t even notice ! Mike Needham is a great service advisor. Definitely recommend! time ! Everything I mentioned was taken care of. Plus stuff I didn’t even notice ! Mike Needham is a great service advisor. Definitely recommend! More

Report | Print

Kyle and Ryan were very nice and explained everything very well to us. We always go to this dealership (we have bought three cars here) because the people are so nice. very well to us. We always go to this dealership (we have bought three cars here) because the people are so nice. More

Report | Print

I came in late with my check engine light on and knowing I needed an oil change. Michael was quick to check the most common issue for check engine lights (yes, the gas cap wasn't on correctly -first time I' I needed an oil change. Michael was quick to check the most common issue for check engine lights (yes, the gas cap wasn't on correctly -first time I've ever forgotten that!) and then, even though it was late, they did the oil change for me with smiles. More

Report | Print

Another great visit to Subaru of Jacksonville. Despite there being a considerable amount of work improvement being carried out in the forecourt my service went smoothly. Friendly and efficient staff. there being a considerable amount of work improvement being carried out in the forecourt my service went smoothly. Friendly and efficient staff. More

Report | Print

Very prompt service, professional and nice people. It’s a piece of the reasoning why we bought our car at this dealership. We highly recommend this dealership. piece of the reasoning why we bought our car at this dealership. We highly recommend this dealership. More

Report | Print

My Forester was due for it's 12K service. I was greeted outside by Gabriel who got my info quickly and gave me an estimated time of an hour for the service. Exactly an hour later my car was ready as promis outside by Gabriel who got my info quickly and gave me an estimated time of an hour for the service. Exactly an hour later my car was ready as promised. Michael explained what was checked on my car and how things looked and what might need attention soon. A quick, easy service. Plus everyone at the dealership was following COVID safety protocols. More

Report | Print

The Subaru dealership and specifically the service department are outstanding people to deal with. Kevin who happens to be my usual representative treats me like I am a king and make sure that my Suba department are outstanding people to deal with. Kevin who happens to be my usual representative treats me like I am a king and make sure that my Subaru receives the best of care. More

Report | Print