Michael Monroe
Michael Monroe at Bob Rohrman's Indy Hyundai

Michael Monroe | Page 4

Service Manager

Bob Rohrman's Indy Hyundai

7101 E Washington St
Indianapolis, IN 46219

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42 Reviews
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42 Reviews

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42 Reviews of Michael Monroe

August 23, 2022

Dealership Rating
Employee Rating

As a Genesis Service Center, they need to do a lot to improve their standards. More

by Bangalore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Angon

Aug 24, 2022

Bob Rohrman's Indy Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 12, 2022

Dealership Rating
Employee Rating

It was very easy to set up my appointment. The service writer did even better. There were no open appointments available until Wednesday of next week, but he was able to squeeze me in yesterda More

by HARRYBURR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Casandra Herman, Anita Angon

Aug 15, 2022

Bob Rohrman's Indy Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman's Indy Hyundai!

August 09, 2022

Dealership Rating
Employee Rating

This is the first time out of the last 18 vehicles that I have purchased that I’ve ever had the pleasure to work with Bob Rohrman it won’t be the last they have been a pleasure from start to finish More

by JERRYWADDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022

Bob Rohrman's Indy Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 25, 2022

Dealership Rating
Employee Rating

The dealership was able to provide the service I needed in a timely manner. I was happy with the vehicle maintenance overall. More

by LNHESTER48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2022

Bob Rohrman's Indy Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 22, 2022

Dealership Rating
Employee Rating

It’s the worst customer service I have ever experienced. I bought a sante fe about a year ago for what I thought would be a reliable car for my family. I have been taking my car to get looked at for an on g More

by Christinaattheqsalon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jul 28, 2022

Bob Rohrman's Indy Hyundai responded

We're sorry that you are having ongoing issues. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

Jul 28, 2022

Bob Rohrman's Indy Hyundai responded

We're sorry that you are having ongoing issues. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

June 29, 2022

Dealership Rating
Employee Rating

Service was excellent - fast, friendly, efficient. Price was high though, I’m told about 25% higher than average for the work done. More

by Elantraowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Casandra Herman

Jun 30, 2022

Bob Rohrman's Indy Hyundai responded

Thanks for sharing your thoughts about your experience with Bob Rohrman's Indy Hyundai. We appreciate your business and hope to see you again soon!

June 23, 2022

Dealership Rating
Employee Rating

Cadsandra was awesome. Took great care of my daughters car. The team of professionals was great. More

by SALRAZO48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2022

Bob Rohrman's Indy Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman's Indy Hyundai.

June 20, 2022

Dealership Rating
Employee Rating

Wonderfully nice place to bring my vehicle. Timely & very friendly. Attentive, and courteous customer service. More

by WILLIAMTRUCKER78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Casandra Herman

Jun 21, 2022

Bob Rohrman's Indy Hyundai responded

William, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Jun 21, 2022

WILLIAMTRUCKER78 responded

Your Welcome & Thank you!

June 14, 2022

Dealership Rating
Employee Rating

The service staff was amazing and were very patient when I asked questions. Had a longer wait though than expected but was getting a recall fixed so there were several people waiting for that too. More

by HMSMITSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Casandra Herman

Jun 15, 2022

Bob Rohrman's Indy Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman's Indy Hyundai. Please don't hesitate to reach out if you need anything else.

June 06, 2022

Dealership Rating
Employee Rating

Quick turn around and excellent service. Anita the service advisor was extremely helpful. Thanks again More

by Luke Metzger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Angon

Jun 07, 2022

Bob Rohrman's Indy Hyundai responded

Thank you, Luke, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman's Indy Hyundai!

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