Michael Monteleone | Page 14

I wanted to trade in my 2016 428 for a new car. Joe made sure the X3m40i was the right car for me and was a pleasure to do business with. All the managers involved in the process were very helpful and answe sure the X3m40i was the right car for me and was a pleasure to do business with. All the managers involved in the process were very helpful and answered all my questions. When my girlfriends lease is up I will be taking her here to get a new car, and obviously I’ll be back to get my next car. More

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BMW of Freehold and Mike Youssef made the buying experience effortless for my first BMW purchase. Mike was very professional and followed up with me experience effortless for my first BMW purchase. Mike was very professional and followed up with me More

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Michael and the finance team were great! I am very happy and pleased with my new vehicle. Easy and quick transaction. These guys definitely know what they are doing and would highly recommend to anyone that and pleased with my new vehicle. Easy and quick transaction. These guys definitely know what they are doing and would highly recommend to anyone that’s looking to purchase a new vehicle. More

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First Class From the salesperson, Mark, to the Financing Officer, Mike, it was a top-notch experience. It's clear that everyone there understands the value of ens From the salesperson, Mark, to the Financing Officer, Mike, it was a top-notch experience. It's clear that everyone there understands the value of ensuring that the customer is happy. More

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Professional! Respectful! Above all HONEST! Mike made this all worthwhile! I should have never left this dealership! With the advise of a patient I left for one of Freehold BMW's competitors. B Mike made this all worthwhile! I should have never left this dealership! With the advise of a patient I left for one of Freehold BMW's competitors. Big mistake! They could not follow through on promises made. I came back here and effortlessly received a better bargain than I ever thought possible. Professional respectful and honest. NO BS AT ALL! Thank You Mike and the Freehold BMW Family! PS. Over the years of dealing with numerous people at this dealership I have never run into an issue to warrant my seeking an other dealership. I was recommended by a patient/friend to go elsewhere. It did cost me. My mistake and I Own that! But I am back to where I should have never left! More

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I won't tell you not to do business with this dealership. However, I will never again purchase a vehicle from them or refer anyone. I purchased a used 2017 bmw only for me to take it home in Pa and it doesn' However, I will never again purchase a vehicle from them or refer anyone. I purchased a used 2017 bmw only for me to take it home in Pa and it doesn't pass inspection. The dealership sold me a car with bad tires and refused to make right on it. When you purchase a vehicle from a "reportable" dealership you hope to bypass issues like this. Now I'm worried about what else they looked over just to make a sale. Now I have to purchase new tires on a car that was just taken off of the lot. If you want a free cup of coffee or a fresh bagel stop in to this dealership but I would not buy a used car or any car here. More

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Mark is an amazing salesman! Went above and beyond helping me lease my car at BMW. He is very knowledgeable about the car and it’s functions. He will work you you to help you use all the features your helping me lease my car at BMW. He is very knowledgeable about the car and it’s functions. He will work you you to help you use all the features your car has to offer. Nick is also amazing he is very hands on in getting you the best deal. More

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Excellent experience all around. All of the employees that I met or dealt with at the dealership were very courteous, professional, and helpful. I dealt most especially with Wael "Mic All of the employees that I met or dealt with at the dealership were very courteous, professional, and helpful. I dealt most especially with Wael "Michael" Youssef in walking through the purchase transaction and he in particular couldn't have been more responsive and helpful throughout the entire transaction. His responses were very timely and informative and it was a pleasure to have purchased the vehicle at BMW of Freehold with Mike's engagement in the process. More

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Exceptional customer experience Mark made the purchase of our first BMW painless and memorable. He made sure we felt comfortable throughout the process and offered his experience to Mark made the purchase of our first BMW painless and memorable. He made sure we felt comfortable throughout the process and offered his experience to help us understand what we were buying. Best of all, we never felt pressured and got a great deal. More

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No Hassle, great to work with! I have worked with Maria on all 4 of my vehicles. She is quick to respond and we usually can get a deal done via email in a day or two. She is court I have worked with Maria on all 4 of my vehicles. She is quick to respond and we usually can get a deal done via email in a day or two. She is courteous and definitely my go to person if I have any issues. If she can't help me she will connect me with the right individual. I have been doing business with BMW of freehold for the past 17 years and they are truly professional! More

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