Michael Nelson

This dealership was incredibly professional. This was my first time getting a car in many years, and Nick was very helpful in explaining the different options and tailoring the experience to my This was my first time getting a car in many years, and Nick was very helpful in explaining the different options and tailoring the experience to my needs. I would highly recommend Nick, Michael, and CitySide Subaru! More

by URSCHEL0 Verified Customer Verified Customer

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I have purchased new automobiles every 2-4 years since I was seventeen years old. In all my many dealings with many Sales Managers and representatives of automobiles, they have never been as pleasant as was seventeen years old. In all my many dealings with many Sales Managers and representatives of automobiles, they have never been as pleasant as this. When a customer finds a Sales Manager, Business Manager, and Sales Consultant, who are not only truly pleasant to deal with and exceptionally attuned to the customer’s needs, they do not hesitate in returning or recommending other customers to that dealership. Due to this experience, I have received from Cityside Subaru, I will truly recommend this dealership to my friends, family and co-workers. All are true assets to your dealership. Tom D’alessandro,Sales Manager, Mr. Michael Nelson, Business Manager and Mr. Flavio Fonseca, excellent Sales Consultant. Thank you all for making this a pleasant experience. Joanne Waltham More

by JCALIGURI1 Verified Customer Verified Customer

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I have bought many cars over my lifetime. My best experience, by far, has been with CitySide Subaru. I built the car I wanted online and they found and detailed exactly what I wanted, at a qu My best experience, by far, has been with CitySide Subaru. I built the car I wanted online and they found and detailed exactly what I wanted, at a quite reasonable price. They were wonderful to deal with and I recommend them as highly as I can. I particularly want to call out Flavio Fonseca, my Product Specialist, and Michael Nelson, the Business Manager. There was never any pressure but only help. I have never been so happy with a car purchase. More

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I am new to the Subaru Family- I’ve bought many cars- dealt with many dealerships- and this was by far the nicest, easiest, quickest and least contentious ( not at all contentious) experience I’ve ever h dealt with many dealerships- and this was by far the nicest, easiest, quickest and least contentious ( not at all contentious) experience I’ve ever had buying a car! I don’t think Nate or Michael tried to sell me anything. They listened- heard my- presented options- and then we negotiated a little, struck a deal - and it was done. No drama- no hard sell. I’ll be back for service of course- and I’m sure I’ll own more Subarus. More

by MICHAEL.MANZELLA Verified Customer Verified Customer

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The folks at CitySide worked hard to be sure we understood every aspect of the car and the sale. understood every aspect of the car and the sale. More

by COHN.KENNETH Verified Customer Verified Customer

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Paid Doc Fee, but no docs on pickup, things happen, but a little bummed, not particularly smooth… little bummed, not particularly smooth… More

by james.patrick Verified Customer Verified Customer

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Exceptional Customer Service from all departments I have worked with! No pressure felt whatsoever and also very kind! worked with! No pressure felt whatsoever and also very kind! More

by kcarpenter686 Verified Customer Verified Customer

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CitySide was truly a pleasure to deal with. Just honest, straightforward people who made the negotiation and transaction as simple as it could possibly be. A world of difference from the other Just honest, straightforward people who made the negotiation and transaction as simple as it could possibly be. A world of difference from the other dealers I considered when buying this car! More

by EDAVIES1 Verified Customer Verified Customer

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This dealership provides impressive customer service, the salesman explain every features about the car, and the test drive is pretty good. The purchase process is pretty good, everyone is patient and nice! salesman explain every features about the car, and the test drive is pretty good. The purchase process is pretty good, everyone is patient and nice! More

by LIUPEIRAN061117 Verified Customer Verified Customer

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Very solid experience. Mark Lidano is a no-nonsense and helpful sales representative and everything went very smoothly. Happy we went to Cityside -- close to Somerville a Mark Lidano is a no-nonsense and helpful sales representative and everything went very smoothly. Happy we went to Cityside -- close to Somerville and they really understand the urban driver's needs. More

by HGRUMAN Verified Customer Verified Customer

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